Hucknall / Annesley / Mansfield (Nottinghamshire)
£25,000 – £30,000 + benefits | Permanent | Full-time (35 hours)
Working Hours: Monday–Friday (8am–4pm, 9am–5pm or 10am–6pm)
Location: Office-based or hybrid (depending on location)
The Role
We are seeking a Repairs Coordinator / Claims Handler to manage property repairs from instruction through to completion. You will liaise with homeowners, contractors, trades and surveyors to ensure projects run efficiently and within agreed timescales.
Key Responsibilities
* Coordinate repairs projects end-to-end
* Maintain accurate system records and documentation
* Schedule works and monitor progress against SLAs/KPIs
* Escalate delays, compliance issues and complaints
* Support contractor onboarding and compliance documentation
* Work closely with Contracts Managers to ensure service delivery
About You
* Experience in property repairs, reactive maintenance or insurance claims
* Strong communication and organisational skills
* Confident using systems and managing multiple tasks
* Full UK driving licence and own transport required
Location & Benefits
* Based around Hucknall, Annesley or Mansfield
* Office-based preferred; some flexibility for the right candidate
* Free parking (limited public transport access)
* 25 days holiday + bank holidays
Apply now with your CV to join a growing, well-respected organisation within the insurance claims sector.
If you think you have the relevant experience for this Repairs Coordinator / Claims Handler role, please apply and provide a CV. By applying for the role, you will be sending us your personal data. Our Privacy Notice explains how we will use your personal data; this can be found on our website, or you can request a copy by email
Salary description
£25000.00 - £30000.00 per year