Quality & Technical Manager

Location: West Midlands
Hours: Full-time (35 hours per week, with flexibility to meet business needs)
Sector: Steel | Metals | Oil & Gas | Engineering

About the Role

We’re recruiting for an experienced Quality & Technical Manager to join a well-established business supplying steel and tubular products into the Oil & Gas sector.

This is a hands-on, varied role where you’ll be responsible for ensuring technical compliance, maintaining quality standards and providing technical support across Sales, Operations and external customers. You’ll play a key role in delivering excellent customer service while driving continuous improvement across quality processes.

If you have a background in metals, engineering or Oil & Gas and enjoy solving technical challenges in a collaborative environment, we’d love to hear from you.

Key Responsibilities

* Ensure technical and quality requirements are correctly reviewed and implemented

* Carry out contract reviews, certification checks and resolve technical or quality-related issues (e.g. NCRs, MRBs, final documentation, ITPs, SMDLs)

* Support Sales teams with technical expertise and ensure customer requirements are clearly understood

* Liaise with mills, suppliers, subcontractors and test houses to ensure compliant product delivery

* Follow up with customers and suppliers to ensure timely resolution of technical matters

* Support customer enquiries, including material selection and specification handling

* Manage technical documentation, certifications and inspection records

* Support internal and external audits (ISO, customer and supplier audits)

* Monitor and improve quality processes and contribute to continuous improvement activities

* Provide technical support and contribute to internal training where required

* Maintain and update technical specifications and ensure compliance

* Use laboratory equipment where required (e.g. hardness testing, visual inspection, PMI)

* Support inspection and documentation activities linked to customer and project requirements

* Collaborate closely with colleagues across Sales, Quality and Operations

* Act responsibly with regard to health, safety and compliance requirements

About You

We’re looking for someone who has:

* Background in metals, materials, engineering or a related field

* Relevant qualification (HNC / degree preferred)

* Experience in steel, metals or Oil & Gas environment

* Good understanding of technical specifications, quality processes and certification requirements

* Ability to use laboratory equipment where required (e.g. hardness testing, visual inspection, PMI)

* Ability to work effectively across Sales, Operations and Quality

Desirable Experience

* Materials testing or NDT certifications

* Experience with relevant Oil & Gas standards (e.g. API, ASTM, NORSOK) is an advantage

What You’ll Receive

* A varied and technically interesting role.

* The opportunity to work with a respected international business

* A collaborative and supportive working environment.

* Competitive salary and benefits package including Bonus, Healthcare and much more

If you’re an experienced Quality & Technical professional looking for your next challenge, we’d love to hear from you