Salary: £27,800 (may be flexible on salary for the right candidate)
Location: NG2 – Just 5 minutes from the tram stop with free on-site parking.
Working Hours:
This role operates on a 3-week rolling rota:
* 7:30am – 4:00pm
* 8:00am – 4:30pm
* 9:00am – 5:30pm
The Opportunity
Our client is a globally recognised manufacturing business with an outstanding reputation for delivering exceptional customer service. They are looking for an experienced and customer-focused Sales Order Administrator to join their busy and supportive team.
This is a fast-paced role where teamwork is key. You'll play an important part in ensuring customer orders are processed accurately and efficiently, while providing a first-class service from order placement through to delivery.
Key Responsibilities
* Process customer orders accurately and efficiently using SAP.
* Verify order details, including pricing, product availability and delivery information.
* Respond promptly and professionally to customer enquiries via telephone and email.
* Monitor order progress and proactively communicate updates or delays to customers.
* Raise purchase orders with suppliers.
* Process consignment stock transactions.
* Liaise with internal departments, sales teams, warehouses and suppliers to ensure smooth order fulfilment.
* Maintain accurate records and ensure all customer information is up to date.
About You
To be successful in this role, you'll have:
* Previous experience in sales order processing, customer service or sales administration.
* Excellent attention to detail and a high level of accuracy.
* Strong customer service and communication skills, both written and verbal.
* Experience working in a busy office environment.
* The ability to manage a high volume of orders efficiently.
* Excellent organisational skills with the ability to prioritise workloads and meet deadlines.
* Confidence in handling customer queries and resolving issues professionally.
* Good working knowledge of Microsoft Office, particularly Word and Excel.
* Experience using SAP would be advantageous, although not essential.
Keywords
Sales Order Administrator | Order Processing | Sales Administration | Customer Service Administrator | SAP | Customer Service | Purchase Orders | Manufacturing | Administration | Office Support
Salary description
£27000.00 - £29000.00 per year