Jewellery Sales Consultant

Jewellery Sales Consultant - Newcastle
£26,450 starting salary + Excellent Commission Structure
Do you know how to make every customer feel special from the moment they walk through the door? Are you an experienced jewellery sales professional who can combine expert advice with a warm, personal approach?
The role
Neve Jewels Group is looking for a Jewellery Sales Consultant to join our successful Newcastle team.
This is more than simply selling jewellery. You will help customers celebrate meaningful moments, from engagements and anniversaries to unforgettable gifts.
You will take the time to understand each customer, guide them through our collections and help them find a piece they will treasure.
Key Responsibilities
You will:
* Welcome customers and create an enjoyable, relaxed experience
* Listen carefully to their needs, preferences and budget
* Offer knowledgeable and personal jewellery recommendations
* Build strong knowledge of our designs, materials and craftsmanship
* Meet individual and team sales targets
* Follow up with customers and handle telephone enquiries
* Resolve questions or concerns with care and professionalism
* Maintain the high standards expected from a luxury jewellery brand
* Support the team with visual merchandising and store presentation
About our company
Diamonds Factory is a renowned luxury jeweller, celebrated for its exquisite craftsmanship and personalised jewellery. With a strong focus on customer satisfaction and bespoke experiences, we are committed to delivering high-quality pieces that resonate with our sophisticated clientele.
Neve Jewels Group is home to three leading diamond jewellery brands: Diamonds Factory, Austen & Blake, and Sacet.
With a growing presence across the UK and internationally, the Group has experienced exceptional growth in recent years and continues to reshape the diamond jewellery market.
The Benefits
You will receive:
* A competitive salary
* Commission
* 20 days’ holiday plus eight bank holidays, pro rata
* Private healthcare
* Company pension
* Employee discount
* Referral programme
* Access to a 24-hour Employee Assistance Programme
The person
You will need at least two years’ jewellery sales experience and a strong record of achieving sales targets.
You will also be:
* Warm, confident and approachable
* Comfortable working with high-end clients
* A strong listener and communicator
* Proactive, organised and team-focused
* Able to learn new systems quickly
* Calm and professional in a busy environment
* Naturally attentive to detail and presentation
What’s next
Apply today and help our customers choose jewellery for the moments that matter most