We are working with a Luxury Train Operator, who are looking for an Onboard Food & Beverage Steward to join their service.
You will be responsible for delivering an exceptionally high standard of service in all aspects of food and beverage; housekeeping; guest standards and satisfaction; and team welfare.
Main Duties:
Provide excellent customer service to guests in accordance with the brand and Leading Quality Assurance standards.
Preparation of the restaurant cars and its related areas to ensure a smooth-running operation.
Responsible for the wellbeing and safety of your allocated car and passengers.
Ensure you have full knowledge of onboard menus, boutique items and the areas in which the train operates.
Act in a professional and approachable manner that encourages feedback from team members and guests alike.
Conduct yourself in a professional and courteous manner with all guests, employees and members of the public.
Maintain the highest standards of integrity and uphold the trust the Company is placing in you.
Ensure that you work in a safe manner to avoid harm or injury to yourself or others.
Promote Health & Safety within your department, ensuring compliance within the department and that Health & Safety directives are carried out. Report any Health & Safety concerns you may observe.
The Person:
Previous experience in the luxury hospitality industry and offering a high touch service
Excellent communication skills
Professional appearance and grooming
Ability to anticipate guest needs
Cultural awareness and discretion with high-profile guests
Able to stand for long period
Positive attitude
Available to work shifts and weekendsThe package:
A permanent salary of £30,700 + service charge & gratuities
An opportunity work onboard a well-known prestigious trainInterested?
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Salary description
£30700.00 - £30700.00 per year