Operations & Commercial Compliance Team Leader

Operations & Commercial Compliance Team Leader

Location: Widnes
Reporting to: Site Manager

About the Role
We’re looking for an Operations & Commercial Compliance Team Leader to join our Widnes site.

This is a varied leadership role where you’ll oversee our weighbridge and site administration teams while ensuring operational compliance, accurate reporting and excellent customer service.

Working closely with operational, commercial and site management teams, you’ll help keep the site running efficiently by supporting compliance activities, managing administration processes and leading a small team.

If you enjoy variety, solving problems and working across different areas of a busy operation, this could be the ideal opportunity.

What You’ll Be Doing
As Operations & Commercial Compliance Team Leader, you will:
Lead and support the site’s weighbridge and administration team
Ensure site compliance processes are completed accurately and on time
Produce daily, weekly and monthly operational and customer reports
Coordinate weighbridge operations, training and holiday cover
Support waste compliance, traceability and customer documentation
Resolve customer queries and work with internal teams to provide excellent service
Assist with payroll administration, time and attendance and employee records
Raise purchase orders and support supplier administration
Coordinate office facilities, contractor visits and site compliance activities
Support audits, investigations and continuous improvement projects
Work closely with site management to maintain safe, efficient operationsWhat We’re Looking For
We’re looking for someone who has:
Previous experience supervising or leading an administrative or operational support team
Strong organisational and planning skills
Excellent attention to detail
Experience producing reports and working with operational data
Good IT skills, including Microsoft Office
Strong communication and customer service skills
The ability to prioritise multiple tasks in a fast-paced environmentExperience within waste, recycling, logistics, transport or another operational environment would be beneficial but isn’t essential.

Why Join Panda?
At Panda, no two days are the same. This role offers the opportunity to work across operations, compliance and commercial support while leading a small team and making a real impact on the day-to-day success of the site.

If you’re looking for a varied role where you can develop your leadership skills and be part of a growing business, we’d love to hear from you.

We are Panda. We value waste.
We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward.

We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.
 
Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve.
(DE&I Policy Statement)