This is an office based role dealing with both inbound and outbound calls to people who have made an initial enquiry via our client’s website or by telephone. This is not a cold calling role. The successful applicant will have a proven sales background, great telephone etiquette and the ability to close a sale.
Key competencies:
* Driven to Win: Ambitious and action oriented. Is resilient, determined and positive.
* Customer focussed: Understands the customer, is empathetic and shows integrity at all times, being honest and taking responsibility.
* Always Improving: Constantly seeks and acts on feedback, learning and coaching to improve and maximise performance.
New Enquiries Sales Advisor responsibilities include:
* You will deal with inbound and outbound calls from people who have made an initial enquiry via our client’s website or by telephone.
* You will take detailed information from the clients and ensure you are asking the right questions.
* You will be responsible for providing the relevant information to people in relation to the services provided by the company.
* You will draft accurate letters/emails to send to prospective clients and new clients.
New Enquiries Sales Advisor requirements:
* Proven sales executive or sales advisor experience, ideally gained within a telesales position.
* Comfortable dealing with a high volume of inbound and outbound calls on a daily basis.
* Excellent telephone manner, strong written communication skills and a high level of attention to detail.
* Client focused and will have exceptional listening and customer service skills.
* Driven and motivated in a fast-paced sales role with ability to enthusiastically explain to a client how we help, drive urgency, summarise and close a sale.
* Able to work under pressure and under your own initiative.
* Work well in a team environment, supporting others and celebrating success.
* Understanding of sales processes an advantage.
* Experience of working with sales\CRM systems an advantage.
Salary, Hours and Benefits:
* £40,000 per annum basic salary- £55,000- £60-000 OTE (uncapped)!
* Working hours and days vary on a rota with:
* Day Shift 9am to 5:15pm with 1 hour lunch
* Late Shift 10am to 7pm with 1 hour lunch
* Saturdays 9:30am to 4:30pm with 1 hour lunch (one out of every 3 Saturdays currently)
* Additional hours as and when required by the business due to the nature of the role
* 22 days annual leave plus Bank Holidays- annual leave increases after each 1 year of service to a maximum of 25 days annual leave
* Generous Employee Benefits:
* Salary sacrifice pension scheme
* Death in service benefit
* Vivup Employee Benefits platform
* Growing business with career progression
If you are an experienced Sales Advisor or Sales Executive and you are looking for a new challenge, this an exciting time to join a unique and growing business, please get in touch with Sophia at Avocet Legal Careers today
Salary description
£40000.00 - £40000.00 per year