Reading (RG7 5AH)
Summary
Providing daily support to the Bluekong Service Delivery team and managing and maintaining key systems within the organisation.
Annual wage
£16,000 First year
Minimum wage rates (opens in new tab)
The pay may be negotiated and may rise after a probation period has been successfully completed.
Training course
Business administrator
Hours
Monday - Friday between 9am and 5pm.
37 hours a week
Duration
21 Months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Duties for this role include:
Maintaining and building relationships with the companies' new and existing field engineering teams
Maintaining all project/support based documents/process
Assisting with critical daily deadlines
Working as part of the SDM team on multiple customer engagements
Providing administrative support for BlueKong Networks Annuity contracts
Providing administrative support to Bluekong Networks engineering teams
Working to bring on board new engineers to utilise for customer works
Building strong relationships with both customers, suppliers and delivery leads
Monitoring and being the first port of contact for BlueKong support customers
The Service Delivery Analyst will be:
A bright individual looking to develop their career within a creative environment
Skilled administrator
Comfortable working in a busy environment
Flexible approach
Semi-Skilled IT user, able to pick up on new software and technologies
Where you’ll work
11-13 High Street, Theale, Reading, RG7 5AH
Check your travel to work
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Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
INTEC BUSINESS COLLEGES LIMITED
Your training course
Business administrator
Equal to Level 3 (A level)
Your training plan
Business Administrator Level 3
End-Point-Assessment
Work Based Training
Monthly Tutor/Assessor Sessions
Requirements
Essential qualifications
* GCSE English (Grade 9-4 (A*-C)) essential
* GCSE Mathematics (Grade 9-4 (A*-C)) essential
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Customer care skills
* Willing to learn
About this company
Founded in 2014, BlueKong Networks is a global leader in technical engineering services, providing agile, customer-focused, end-to-end IT and network solutions. As an ISO9001-certified, ISO27001-certified, and Cyber Awareness-certified organisation, we uphold the highest standards in quality management, information security, and cybersecurity best practices.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Future progression will be to progress to Project Coordinator, then either Project Manager or Service Delivery Manager.
Ask a question
The contact for this apprenticeship is:
BLUEKONG NETWORKS LIMITED
Linsay Narborough
(phone number removed)
The reference code for this apprenticeship is VAC(phone number removed)
Salary description
£16000.00 - £16000.00 per year