Quality Assurance Manager

Overview

We are seeking an experienced Quality Assurance Manager to lead the implementation, governance and continuous improvement of the company's Quality Management System (QMS) across a diverse portfolio of construction projects.

This is a key position responsible for ensuring quality is embedded throughout the entire project lifecycle, from pre-construction through to completion and handover. The successful candidate will drive a proactive quality culture, ensuring robust planning, compliance and continuous improvement across all projects.

Key Responsibilities

Quality Planning & Governance

* Ensure every project has an approved Project Quality Plan (PQP) and Inspection & Test Plan (ITP) in place prior to commencement.

* Review and confirm that PQPs and ITPs are tailored to each project's scope, risks and programme.

* Define and manage quality hold points, ensuring compliance throughout project delivery.

* Embed quality assurance processes across every stage of the construction lifecycle.

Digital Quality Management

* Configure and maintain digital quality management systems to meet project requirements.

* Support project and site teams with system implementation and ongoing use.

* Ensure quality records are accurate, consistent and audit-ready at all times.

Assurance, Audit & Compliance

* Deliver a structured programme of quality audits and assurance reviews.

* Monitor quality trends, identify risks and implement corrective actions where required.

* Ensure defects and non-conformances are recorded, managed and closed out effectively.

* Produce regular quality performance reports for senior management.

Leadership & Continuous Improvement

* Train, mentor and support Project Managers, Site Managers and supply chain partners on quality processes and best practice.

* Promote a right-first-time approach across all projects.

* Lead or contribute to project quality meetings, reviews and improvement initiatives.

Stakeholder Management

* Work collaboratively with SHEQ teams to ensure a consistent approach to compliance.

* Build strong relationships with clients, consultants and subcontractors.

* Support external audits, inspections and project handover activities.

Skills & Experience

The successful candidate will have:

* Proven experience in a Quality Assurance, Quality Management or Technical Compliance role within the construction industry.

* Strong knowledge of UK construction standards, Building Regulations and quality management processes.

* Experience producing and managing Project Quality Plans (PQPs) and Inspection & Test Plans (ITPs).

* Ability to interpret technical drawings, specifications and construction documentation.

* Experience working for a main contractor (preferred).

* Strong auditing, reporting and governance skills.

* Experience using digital quality management systems and Microsoft Office.

* Excellent communication skills with the confidence to challenge constructively and influence stakeholders at all levels.

Personal Qualities

* Professional and credible with a proactive approach.

* Solutions-focused with strong problem-solving skills.

* Comfortable working with both site teams and senior leadership.

* Resilient, accountable and driven to achieve high standards.

* Passionate about quality, continuous improvement and developing others