Sales & Operations Administrator

Sales & Operations Administrator

Stafford
£28,000

The Role

We're working with a well-established and growing business that's looking to appoint an organised and proactive Sales & Operations Administrator to join its friendly team.

This is a varied position where you'll play a key role in supporting the smooth running of customer orders from initial sale through to completion. Working closely with customers, suppliers and internal departments, you'll help ensure projects progress efficiently while delivering an excellent customer experience.

If you enjoy a role where no two days are the same, thrive on keeping things organised and take pride in providing first-class administrative support, we'd love to hear from you.

What will you be doing?

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Preparing completed customer orders ready for processing.

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Checking orders are accurate and complete before they move to the next stage.

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Managing customer orders and monitoring progress throughout the process.

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Liaising with customers, suppliers and internal teams to ensure projects remain on track.

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Chasing outstanding customer payments when required.

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Updating CRM and internal systems with accurate information.

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Providing day-to-day administrative support to the sales and operations teams.

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Helping deliver an outstanding customer experience from start to finish.

What will you bring to the party?

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Previous experience within a Sales Administration, Operations Administration, Customer Service or Office Administration role.

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Excellent organisational skills with the ability to manage multiple priorities.

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Strong attention to detail and accuracy.

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Confident communication skills, both over the phone and via email.

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A proactive approach with the ability to take ownership of tasks and see them through to completion.

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Experience using Microsoft Office and CRM systems (or the ability to learn new systems quickly).

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A positive, team-focused attitude and a willingness to support colleagues across the business.

Whether your background is in administration, customer service, operations, purchasing, logistics or manufacturing support, we'd love to hear from you if you're looking for your next challenge within a supportive and growing business