Key Responsibilities:
* Managing diaries and scheduling appointments.
* Answering incoming emails and phone calls.
* Checking job portals for work orders and status updates.
* Maintaining and updating internal job spreadsheets.
* Obtaining, saving, and uploading compliance certificates from operatives.
* Chasing outstanding certificates from field operatives.
* Verifying completion of repairs and maintenance work.
* Ensuring necessary parts are ordered and available for operatives.
* Updating clients regularly on the status of ongoing works.
* Liaising directly with end-user residents.
* Reporting to Line Manager or Office Manager
Required Experience & Profile:
* Proven relevant experience working in a similar administrative position is essential.
* Experience working within a construction or engineering setting is highly desirable.
* Proficient in the use of Microsoft Office packages (Word, Excel, Outlook).
* Ability to work at a fast pace and manage multiple stakeholders.
* Strong written and verbal communication skills.
* Excellent organisational and time-management skills.
* Ability to work as a team or on own initiative is essential
Benefits:
* 28 days holiday per annum (including bank holidays).
* Company Pension Scheme available upon passing the probationary period, with the option to opt in or out.
Work Location: In person
Salary description
£26000.00 - £28000.00 per year