We are seeking a reliable and organised Residential Property/Conveyancing Assistant to join a busy property team. The successful candidate will provide high-quality administrative and case progression support across a range of residential conveyancing matters, ensuring files are maintained in line with firm procedures and clients receive timely, professional service. This role is ideal for someone with strong attention to detail, good communication skills and experience working within a conveyancing or legal environment.
Key responsibilities:
- Provide comprehensive administrative support for residential conveyancing files, including opening and closing matters, maintaining client records, scanning and indexing documents and uploading information to the case management and document management systems.
- Progress transactions under supervision, including responding to routine client and third‑party enquiries, chasing outstanding documents, obtaining and reviewing pre‑completion searches and Land Registry entries, and preparing completion packs.
- Draft standard correspondence, client letters, completion statements and routine documents using firm templates and precedents; ensure accuracy and consistency and escalate technical issues to fee earners as required.
- Liaise with clients, lenders, estate agents, managing agents and other third parties to obtain information, confirm instructions and coordinate milestones to support timely completions.
- Assist with client identification and anti‑money laundering checks, recording information in line with firm procedures and ensuring compliance with data protection requirements.
- Manage client funds and completion monies under supervision, prepare allocation and completion statements and liaise with accounts to ensure accurate processing and recording.
- Support post‑completion tasks including preparing Land Registry applications, assisting with SDLT returns and ensuring documents for registration are correctly prepared and submitted.
- Maintain effective file management and audit trails, complete required file reviews and assist with training and administrative projects to improve team processes.
Key skills and experience:
- Previous experience in a conveyancing or property support role within a residential property team
- Strong administrative, drafting and proofreading skills with a close attention to detail when preparing documents and correspondence.
- Familiarity with Land Registry processes, basic SDLT knowledge and common residential transaction types (sales, purchases, remortgages, transfers of equity) desirable.
- Confident user of Microsoft Office (Word, Excel, Outlook) and experience of case management and document management systems; able to learn new systems quickly.
- Excellent verbal and written communication skills with a professional telephone manner and the ability to liaise effectively with clients and third parties.
- Well organised with strong time management skills, able to prioritise competing tasks, meet deadlines and work both independently and as part of a team.
- Awareness of confidentiality, data protection and anti‑money laundering requirements and willingness to undertake necessary checks and training.