The Role
We are looking for a highly organised and detail-oriented Assistant to join an international law firm's Marketing & Business Development team in the Birmingham office.
This role is ideal for someone who enjoys structured, process-led work and gains satisfaction from maintaining accuracy and consistency. You will play a vital role in ensuring the firm's client and contact data remains reliable, up-to-date and fit for purpose across global teams and practice areas. This is a hybrid role which requires 3 days a week in office.
This role offers an excellent opportunity for someone who is looking to gain experience in a leading international law firm but does not have a law degree or previous legal experience. We are looking for a minimum of 6 months’ administrative and data management skills rather than a legal background.
Key Responsibilities
- Maintaining, reviewing and cleansing client and contact data within the firm's Client Relations Management (CRM) system.
- Processing Data Change Management (DCM) tickets accurately and efficiently.
- Merging duplicate records and improving data quality across large datasets.
- Updating contact details and managing client information changes.
- Uploading, editing and maintaining contact lists.
- Researching organisations and contacts using company websites, LinkedIn and other approved resources.
- Working closely with colleagues across international offices to ensure data accuracy and consistency.
- Supporting wider marketing and business development initiatives through exceptional database management.
Skills & Experience
- At least 6 months' office administration experience.
- Strong proficiency in Microsoft Office, particularly Excel.
- Undergraduate degree required
Whether you are looking to build on existing office administration experience or take your first step into the professional services and legal sectors, this position provides valuable exposure to the operations of a global law firm while developing highly transferable data management and business support skills.