Are you highly organised, calm under pressure and looking for a role where your work genuinely matters?
Paragon Home Healthcare is looking for a Care Coordinator to join our Richmond-based team on a 14-month maternity cover contract.
We are a specialist, nurse-led home care provider supporting clients with spinal cord injuries, neurological conditions and acquired brain injury. As partners of the Spinal Injuries Association and members of BABICM, we provide high-quality, person-centred care that helps people live safely and independently at home.
This is a full-time role based in Richmond, London, with a starting salary of £28,000 per annum, or commensurate with experience.
As Care Coordinator, you will play a key role in making sure care runs smoothly day to day. You will be involved in rota planning, communication with carers and clients, problem-solving, supporting staff and working closely with our care management team.
What you’ll be doing
You will:
- Plan and manage staff rotas using our scheduling systems
- Help ensure care visits and packages are safely and appropriately staffed
- Build strong working relationships with clients, carers and colleagues
- Support and mentor carers in their day-to-day work
- Work closely with Care Managers to ensure care is aligned with each client’s needs
- Liaise with recruitment and HR around onboarding and staffing requirements
- Take part in our shared out-of-hours rota
- Respond quickly and calmly when plans change or issues arise
Who this role would suit
This role may suit someone who has worked as a Care Coordinator before, or someone with strong transferable experience from areas such as care, hospitality, logistics, administration, HR, education, customer service or operations.
You will need to be organised, proactive and confident communicating with different people throughout the day.
Previous care coordination experience is desirable, but we are also open to people with the right attitude, communication skills and ability to manage a busy workload.
You’ll need
- Excellent organisational skills
- Strong communication skills
- A calm, practical and problem-solving approach
- Good attention to detail
- The ability to work as part of a close-knit team
- Resilience and adaptability when priorities change
- A compassionate and client-focused approach
- High standards of integrity and professionalism
Benefits
- Cycle to work scheme
- Private Medical Insurance
- Pension scheme
- Discretionary study contribution of up to £4,000
- Supportive team environment
- Meaningful work with real impact
About Paragon Home Healthcare
Paragon Home Healthcare is a specialist home care provider supporting people with complex care needs to live safely and independently at home. We are professional, responsive and values-led, with a strong focus on quality care and supporting our staff.
If you are looking for a purposeful coordination role where no two days are the same, we would love to hear from you.