*****MUST BE AVAILABLE TO START ON 27TH JULY ***
📍 Location: Liverpool Street
💰 Salary: 32,450 perm / 14per hour on temp salary
🕒 Full-Time | Temp - Perm
Tate Recruitment is delighted to be recruiting on behalf of a prestigious client for a Corporate Front of House Receptionist to join a professional and customer-focused workplace environment.
This is an exciting opportunity for an experienced customer service professional who thrives on creating exceptional experiences and delivering a first-class front-of-house service. The purpose of the role is simple – to make life easier for customers, visitors, and building users while ensuring the smooth day-to-day operation of the workplace.
The Role
As the face of the business, you will provide a warm, professional, and proactive concierge service, ensuring all visitors and occupants receive an outstanding customer experience.
Key Responsibilities
- Meet and greet all building users and visitors in a welcoming, prompt, and professional manner.
- Build and maintain strong relationships with customers, stakeholders, and visitors.
- Develop a thorough understanding of the client's business and workplace environment.
- Ensure reception and concierge areas are maintained to the highest standards of presentation, cleanliness, and organisation.
- Manage meeting room bookings and availability.
- Provide information on local amenities, transport links, parking facilities, restaurants, and taxi services.
- Handle incoming and outgoing deliveries.
- Receive, sort, distribute, and dispatch daily mail and correspondence.
- Support with printing, photocopying, scanning, and administrative duties.
- Coordinate travel arrangements when required.
- Assist with organising internal and external events.
- Manage office supplies, stationery, equipment, and workplace inventory.
- Raise, track, and close work requests, ensuring completion within agreed timescales.
- Work closely with internal teams to ensure seamless service delivery across the site.
- Maintain compliance with security, confidentiality, health, safety, and housekeeping standards.
- Provide additional administrative and workplace support duties as required.
About You
We're looking for an enthusiastic and highly organised individual who genuinely enjoys helping people and delivering excellent service.
Essential Skills & Experience
- Previous experience within a customer service, concierge, reception, front-of-house, or workplace services environment.
- Exceptional communication skills, both written and verbal.
- Professional, articulate, and confident interacting with people at all levels.
- Strong organisational skills with the ability to prioritise a varied workload.
- Ability to work both independently and collaboratively as part of a team.
- Competent IT skills and confidence using Microsoft Office and workplace systems.
- Excellent interpersonal skills, with strong listening abilities and emotional intelligence.
- A proactive, positive, and solutions-focused approach.