We’re delighted to be recruiting a Human Resources Operations Lead on behalf of a well-established, operationally focused organisation. This new and varied HR vacancy offers the opportunity to play a pivotal role in supporting depot-based teams, partnering closely with leadership to drive performance, engagement, and workforce stability within a fast-paced environment.
- Salary up to £45,000
- Full-time, 35 hours per week with flexible working hours (e.g. 8am–4pm or 9am–5pm)
- Hybrid working – 3 days on site in Northampton, 2 days from home
- One day per month travel to Wigan (expenses covered)
- 25 days annual leave plus bank holidays
- Private healthcare, pension scheme, and discretionary bonus
- Regular social events and an excellent benefits package
Duties and responsibilities
- Act as the primary HR contact for depot leadership, supporting delivery of operational goals through effective people strategies
- Build strong on-site relationships with managers and frontline employees, providing practical HR guidance aligned to business priorities
- Manage a range of employee relations cases including disciplinaries, grievances, absence, performance, and investigations
- Provide expert advice to managers, ensuring fair and consistent application of policies and employment legislation
- Support recruitment, onboarding, and retention initiatives for operational roles to ensure workforce stability
- Coach and develop managers to strengthen people leadership capability across the depot
- Analyse HR metrics such as absence and turnover, providing insights to inform decision-making and support continuous improvement
Required skills and experience
- Proven HR experience within an operations-led environment such as logistics, transport, manufacturing, or warehousing
- Strong employee relations knowledge with experience handling complex cases
- Ability to influence and challenge operational leaders in a constructive and professional manner
- Confident coaching and advisory skills, with a focus on developing management capability
- Good understanding of employment law and HR best practice
- CIPD Level 5 (or above) qualification, or equivalent experience, is desirable
- Strong communication skills with the ability to build credibility across all levels of the organisation