Location: Remote, United Kingdom
Salary: £25,000 - £30,000
Are you an organised and customer-focused administrator who enjoys building relationships, coordinating projects, and supporting external partners? Do you thrive in a fast-paced environment where no two days are the same?
This is an exciting opportunity to join a growing organisation within the Employability and Skills sector as a Partnership Coordinator. Working closely with Partnership Managers and internal teams, you'll play a key role in delivering outstanding support to customers and partners while ensuring the smooth coordination of learning programmes, reporting, administration, and operational activities.
This role also offers genuine career progression, with the opportunity to develop into a Partner Relationship Manager position as the organisation continues to grow.
About the Organisation
Our client is a respected national organisation supporting professionals, employers, training providers, and partners across the Employability and Skills sector.
Committed to delivering exceptional service and building long-term partnerships, they pride themselves on their collaborative culture, high standards, and customer-focused approach. With continued growth and investment in their people, they offer an environment where employees are encouraged to develop their skills, contribute new ideas, and progress their careers within a supportive and forward-thinking organisation.
The Role
As a Partnership Coordinator, you'll provide high-quality administrative and operational support to Partnership Managers while helping to deliver an excellent experience for customers, partners, learners, and internal stakeholders.
Key responsibilities include:
* Supporting Partnership Managers with day-to-day coordination, reporting, documentation, and partner communications.
* Coordinating customer and partner activities while maintaining accurate records and databases.
* Providing administrative support across learning programmes and partnership activities.
* Producing regular reports from internal systems to support operational and quality processes.
* Supporting programme scheduling, learner reporting, and data management.
* Raising invoices and maintaining accurate financial and administrative records.
* Tracking renewals, payments, and key operational activities.
* Managing shared inboxes and responding promptly to customer and partner enquiries.
* Supporting online and face-to-face meetings, events, and engagement activities across the UK when required.
* Preparing reports, presentations, and business documentation.
* Maintaining organised digital filing systems and ensuring data accuracy.
* Working collaboratively across multiple departments to improve processes and deliver excellent customer service.
The Ideal Candidate
We're looking for an organised and proactive professional with strong administration and customer relationship skills.
You'll have:
* Experience supporting external customers, partners, or stakeholders.
* Strong administrative experience within a busy, fast-paced environment.
* Excellent organisational skills with the ability to manage multiple priorities and deadlines.
* Experience using CRM systems, learning management systems (LMS), or similar databases.
* Excellent written and verbal communication skills.
* Experience delivering high-quality customer service.
* Good attention to detail and a commitment to maintaining accurate records.
* Competence using Microsoft Office, including Word, Excel, Outlook, and Teams.
* Confidence communicating professionally by telephone and email.
* Experience working within a target-driven environment.
Desirable:
* Experience within education, training, professional services, or the Employability and Skills sector.
* Experience producing reports from CRM or LMS systems.
* Experience supporting learning programmes or partnership activities.
* Experience with invoicing or financial administration.
Benefits
* Remote working.
* Structured training on internal systems and processes.
* Opportunity to work across partnership, learning, and operational functions.
* Opportunity to contribute to the growth of a developing Central Services team.
Apply Now
If you're an experienced Partnership Coordinator, Partnership Support Officer, Customer Success Coordinator, Account Coordinator, or Operations Administrator looking to develop your career within a growing organisation, we'd love to hear from you.
Apply today to join a collaborative team where you'll play a key role in supporting customers, partners, and internal stakeholders while building a rewarding long-term career
Salary description
£25000.00 - £30000.00 per year