This is an office-based role working 37.5 hours per week. The salary for this role is up to £36,000 dependent on experience.
Key Responsibilities for the Operations Manager role are:
* Oversee and support the delivery of sessions, ensuring high-quality, inclusive experiences
* Ensure seamless operational processes and effective data management
* Manage scheduling, staffing, and line management of staff and volunteers
* Support the creation of engaging content, including liaison with external partners
* Encourage member participation, independence, and empowerment, maintaining accurate records
* Build strong relationships with members and stakeholders
* Represent the charity at community events and contribute to organisational reports
* Support fundraising, grant applications, and digital/social media initiatives
* Assist the CEO in additional operational, strategic, and administrative activities as required
Skills and Experience Required for the Operations Manager role are:
* Understanding of advocacy and empowerment for people with learning disabilities
* Awareness of Equal Opportunity legislation
* Strong written and verbal communication, report writing, and IT skills (Microsoft Office)
* Organised, able to plan and manage multiple activities, and lead others
* Experience engaging with professionals, stakeholders, or the public on sensitive issues
* Supervisory/line management experience and involvement in fundraising or grant applications advantageous
* Creative, flexible, motivated, and committed to inclusion and advocacy
* Resilience, empathy and diplomacy along with good customer service skills
* A keen interest in social media to promote brand awareness of the charity
* Comfortable working independently, occasionally alone, and as part of a small team
Don’t miss this chance to make a real difference – apply today and help shape the future of this local charity
Salary description
£30000.00 - £36000.00 per year