Location: Oxford
Job Type: Full-Time, temporary until October 2026
Salary: £17.23
An exciting opportunity has arisen for a Fleet Advisor to join a busy and growing fleet operations team within a well-established organisation.
We're looking for a highly organised, customer-focused individual who thrives in a fast-paced environment. Acting as the key point of contact for fleet customers, you'll play a vital role in coordinating vehicle servicing, maintenance and repairs while ensuring an exceptional level of customer service and operational efficiency.
The Role
As a Fleet Advisor, you'll be responsible for managing the day-to-day coordination of fleet maintenance activities, ensuring vehicles remain compliant, roadworthy and operational. You'll work closely with customers, technicians and external suppliers to schedule work, provide updates and maintain accurate records throughout the repair process.
This is an excellent opportunity for someone who enjoys problem-solving, building relationships and keeping multiple priorities on track.
Key Responsibilities
Act as the first point of contact for fleet-related enquiries from customers and stakeholders.
Coordinate vehicle servicing, MOTs, repairs and maintenance schedules.
Raise and allocate workshop jobs, ensuring technicians have the information they need.
Liaise with external suppliers and contractors to arrange specialist repairs.
Prepare quotations, process purchase orders and manage invoices.
Support the management of vehicle accidents, recoveries and insurance claims.
Maintain accurate fleet records, compliance documentation and service history.
Produce reports and monitor fleet performance using internal systems.
Assist with vehicle movements and arrange replacement vehicles where required.
Identify opportunities to enhance customer service and support business growth.
About You
To be successful in this role, you'll have:
Previous experience in a customer service, fleet, automotive or service coordination role.
Excellent organisational skills with the ability to prioritise a busy workload.
Strong communication skills and the confidence to build relationships with a range of stakeholders.
Experience using Microsoft Office, particularly Word and Excel.
The ability to manage administrative processes accurately and efficiently.
A proactive approach with excellent attention to detail.
A full UK Driving Licence.
Experience within fleet management, vehicle maintenance or workshop administration would be advantageous but is not essential.
If you're an organised, customer-focused professional looking for your next challenge, we'd love to hear from you
Salary description
£17.23 - £17.23 per hour