This is an excellent opportunity for a housing professional with proven experience in temporary accommodation services and team management to lead a high-performing team delivering essential support to residents in housing need.
Key Details
Job Title: Temporary Accommodation Team Leader
Contract: Initial 6-month temporary assignment with potential for extension
Hours: 36 hours per week, Monday to Friday
Rate: £26.68 per hour PAYE or £35.48 per hour Umbrella
Working Pattern: Hybrid - 2 to 3 days per week in the office, with the remainder worked remotely
Start Date: ASAP
About the Role
The successful candidate will manage and support a team of up to 9 Temporary Accommodation Officers, ensuring a high-quality, customer-focused service is delivered at all times.
You will oversee operational performance, provide technical guidance on temporary accommodation matters, manage complex cases and support the delivery of statutory housing duties.
Key Responsibilities
Lead, supervise and support a team of Temporary Accommodation Officers.
Monitor team performance and service delivery standards.
Provide advice and guidance on temporary accommodation legislation and policy.
Ensure all accommodation placements meet suitability requirements.
Manage complex cases, complaints and escalations.
Work closely with internal departments and external accommodation providers.
Contribute to service improvements and operational objectives.
Ensure residents receive an efficient, responsive and professional service.
Essential Requirements
Significant experience within a local authority temporary accommodation service.
Strong knowledge of temporary accommodation legislation and best practice.
Experience assessing and managing the suitability of accommodation.
Previous experience leading, supervising or managing staff.
Strong case management, communication and stakeholder engagement skills.
Ability to perform effectively in a fast-paced housing environment.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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Salary description
£26.68 - £35.48 per hour