NCR Facilitator

NCR Facilitator

Position: Contract
Location: Woodlands Business Park, Bridgwater, Somerset
Days on Site: 3 days per week
Duration: 12 months+
Pay: Up to £138 per day PAYE / £187 per day Umbrella DOE
IR35 Status: Inside IR35

The Role

The role of the NCR Facilitator is to expedite and support the timely completion of Non-Conformance Reports (NCRs) through the various stages of the online NCR management tools (CCIS/SWITCH).

You will monitor multiple contracts to ensure stakeholders complete their activities within predetermined action and escalation timeframes. NCR Facilitators will attend NCR meetings for the contracts they support and provide assistance in accelerating reviews where required.

Additional responsibilities include, but are not limited to:

Producing daily, weekly, monthly and ad-hoc reports to provide updates to stakeholders and senior management.

Supporting the organisation and running of Quality Exceptions Panels.

Understanding the requirements for a panel to convene and scheduling meetings around key stakeholder availability.

Recording actions and taking minutes during meetings.

Ensuring meeting minutes are uploaded to the electronic records management system.

Maintaining required trackers for the ONR and uploading outcomes in a timely manner to allow work to progress.

Principal Accountabilities

Liaise between the Multi-Disciplinary Team, suppliers and CCIS administrators to expedite technical issues within the CCIS (PLM) tool.

Implement and monitor NCR status reporting within allocated contracts.

Produce and analyse NCR KPI reports for the NCR Facilitation Lead and other stakeholders, including Quality Delivery Managers.

Support stakeholders in managing the NCR process in a timely manner.

Ensure all issues relating to NCR processing tools and management processes are captured, monitored and addressed.

Expedite stakeholder responses to ensure contractual obligations are met.

Adhere to the 21-day target for manufacturing NCRs and the 28-day target for site NCRs to ensure responses are provided to contractors within agreed timescales.

Support tool enhancements, awareness initiatives, training, onboarding and issue resolution.

Escalate where NCR management procedures are not being followed.

Support user access to NCR processing tools.

Assist with training access through MyLearningHub and MyCampus.

Support continuous improvement initiatives relating to NCR tools, reporting and KPIs.

Support the implementation of the new NCR management tool, SWITCH, acting as a change champion and delivering awareness sessions where required.

Drive customer-focused decision making and support positive customer outcomes.

Knowledge, Skills, Qualifications & Experience

Essential Experience & Skills

Confident and articulate communicator with the ability to prepare presentations and influence stakeholders.

Experience interfacing with project teams, supply chain organisations and independent third parties.

Experience organising, leading and presenting meetings.

Strong minute taking and administrative skills.

Experience analysing progress, preparing reports and making recommendations.

Ability to build effective relationships with internal and external stakeholders.

Strong team player with an understanding of how their role impacts others.

Proactive, flexible and able to work using their own initiative.

Fluent in English.

Ability to work in a hybrid environment between home, Hinkley Point C site and UK offices.

Experience proposing and implementing quality-related solutions.

Strong problem-solving skills and experience resolving issues with a wide range of stakeholders in multicultural environments.

Experience supporting continuous improvement initiatives.

Desirable

Background in a technical or engineering industry, although nuclear experience is not essential.

Understanding of quality management systems.

Strong IT skills including Microsoft Office applications and Power BI.

Networking and relationship-building skills.

French language skills.

Full UK driving licence.

Experience within the nuclear industry.

Experience in Non-Conformance Management processes.

Experience managing supply chain contracts and suppliers.

What's in it for You?

Be Part of History - Work on the UK's first new nuclear power station in a generation.

Scale & Impact - Join a project involving over 22,000 workers and supporting more than 70,000 UK jobs.

Net Zero Future - Contribute to one of the UK's most important low-carbon energy projects.

Career Development - Work within a multi-disciplinary environment with exposure to world-class project delivery and logistics operations.

Application Information

If this opportunity sounds of interest, please apply now with your CV and a cover letter outlining your suitability for the role.

Good luck!

This vacancy is being advertised by Rullion Ltd acting as an employment business.

Since 1978, Rullion has been securing exceptional candidates for a range of clients, from major brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible, honest and focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company specialising in providing talent consultancy services to a diverse client base across multiple sectors.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants