Location: Ealing, W5 2HL - Full time office based - Includes travel around borough
Hourly rate £22.02 PAYE / £28.71 Umbrella per hour
Contract Length: 3-month contract (possibility of extension)
Working Pattern: Full Time, Monday - Friday, 35 hours
ASAP Start
We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred.
About the Role
You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants.
Key Responsibilities
Arrange and conduct viewings of void properties.
Complete tenancy sign-ups in line with council procedures.
Promote available properties and support applicants through the lettings process.
Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids.
Maintain accurate property and tenancy records using housing management systems.
Manage property keys and access arrangements.
Support vulnerable residents and liaise with relevant agencies where required.
Ensure properties meet lettable standards and all compliance requirements.
Essential Requirements
Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment.
Strong understanding of the voids and lettings process.
Excellent customer service and communication skills.
Ability to work independently and manage a busy workload.
Good IT skills, including Microsoft Office and housing management systems.
Experience maintaining accurate records and meeting performance targets.
Desirable Requirements
Knowledge of social housing legislation and tenancy management.
Experience working with vulnerable residents.
Housing qualification (CIH, HNC/HND Housing or equivalent).
Additional Information
A car user is preferred due to the requirement to travel regularly between properties across Ealing.
Full UK driving licence desirable.
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Salary description
£22.02 - £28.71 per hour