Swansea
£25000 - £26000 Plus Commission
35 Hour Week
The Company
Opportunity to join a well respected and locally owned estate agency in Swansea. They have an opening for a Lettings Negotiator at their Swansea office based in the mumbles area. This is an excellent time to join my client as they have seen huge growth over the past few years and are looking for the right candidate who will help meet their current demand and play an important part in their future growth.
The Role
This is a permanent full time position with a 35 hour week. You will work Monday - Friday 9AM - 5PM and alternate Saturdays 9AM - 1:30PM with time off in lieu. Your key responsibilities will be:
* Engage with applicants to understand their property needs and preferences.
* Manage telephone and email enquiries, matching applicants to suitable properties.
* Conduct property viewings, answer queries and guide applicants through the rental process.
* Provide regular feedback to landlords regarding properties and applicants.
* Advise Landlords on property performance, manage price alignments
* Negotiate offers between applicants and landlords to achieve successful outcomes.
* Carry out referencing and keep applicants informed throughout the lettings process.
* Promote additional services including Rent Guarantee and Property Insurances where appropriate.
* Work collaboratively with colleagues to ensure a seamless move-in experience for landlords and tenants.
* Handle administrative tasks including property listings, referencing, compliance and CRM updates.
* Deliver a first-class, professional and responsive lettings service.
* Work towards individual and team performance targets.
Requirements
The successfull applicant will have the following experience, skill and qualities:
* Excellent verbal and written communication skills.
* Previous experience in lettings, estate agency, B2B sales, field sales or another target-driven sales environment.
* Strong sales and negotiation skills with a proven ability to build relationships.
* High level of customer service with a proactive, positive attitude.
* Strong organisational skills with the ability to manage multiple applicants, properties and deadlines.
* Confident using IT systems and carrying out administrative tasks accurately.
* Interest in the property market and working with people.
* Self-motivated with the ability to work on your own initiative and as part of a team.
* Hold a clean, valid UK driving licence.
* Good knowledge of Swansea and surrounding areas
* Familiarity with lettings software and property portals preferred
In Return
The company are offering a wide variety of benefits as detailed below:
Competitive salary with additional earning opportunities through commission OTE £4200 PA plus referral comms
Company pension
28 holidays per annum incl BH
Your Birthday off as additional A/L
Employee of the Month benefits
Great work-life balance with a 35-hour working week
Honest, clear expectations and encouragement for personal growth
Friendly, supportive and professional team environment
Excellent career progression opportunities
Team Socials & Events
Use of a company pool car for appointments
Full training and ongoing development
For more information contact Kim Simpson of Work Wales for a confidential discussion
Salary description
£25000.00 - £26000.00 per year