Facilities Supervisor

Facilities Supervisor

Location: Central London 
Salary: £35,000 – £40,000
Contract: Permanent, Full Time
Working Pattern: 4 days onsite, 1 day from home Monday to Friday 

We are working with a well-established, multi-site organisation seeking a proactive Facilities Supervisor to support the delivery of high-quality facilities services across a busy London-based estate.

This is a hands-on supervisory role, ideal for someone who thrives in a fast-paced environment and enjoys balancing operational oversight with team leadership and stakeholder engagement.

The Role

You will take ownership of day-to-day FM operations, ensuring services are delivered efficiently, safely, and in line with business priorities. Acting as a key point of contact, you will oversee contractors, manage workloads, and support continuous improvement across the function.

Key responsibilities include:

Overseeing reactive, planned (PPM), and project works to ensure timely delivery
Coordinating FM activities across the estate, ensuring SLAs and KPIs are met
Supervising and supporting Facilities team members, including performance management
Acting as an escalation point for operational issues and resolving them effectively
Supporting senior management with reporting, planning, and service improvements
Managing contractor performance, site visits, and supplier relationships
Overseeing CAFM system usage, ensuring accurate job tracking and reporting
Monitoring costs, raising purchase orders, and supporting budget control
Ensuring compliance with Health & Safety regulations and internal policies
Handling urgent and emergency issues with a calm, solution-focused approachAbout You

5+ years’ experience within Facilities Management, ideally in a supervisory role
Experience managing teams and driving performance
Strong knowledge of CAFM systems and helpdesk processes
Solid understanding of Health & Safety compliance
Highly organised, with the ability to manage multiple priorities
Confident communicator with strong stakeholder management skills
Good working knowledge of Microsoft Office, particularly Excel
Financial awareness, including PO and invoice managementThis is a great opportunity to join a growing organisation where you can take real ownership of FM operations and contribute to a high-performing team