Location: Remote
Salary: £50,000 - £70,000 DOE
Overview
We are looking for an experienced Network Security Engineer to join a growing technical operations team, providing day-to-day support across a range of enterprise customer environments. This is a hands-on operational role focused on monitoring, diagnostics, troubleshooting and maintaining secure network infrastructures, with a particular emphasis on Fortinet technologies.
The position is primarily home-based, although candidates should be located within the North West, ideally around the Manchester area, to enable occasional customer workshops and team collaboration when required.
Key Responsibilities
Provide operational support for enterprise network security environments.
Monitor, diagnose and resolve network and security incidents.
Support, administer and maintain Fortinet security platforms.
Carry out troubleshooting across firewall, routing and switching environments.
Manage configuration changes, software updates and security policies.
Escalate and resolve complex technical issues where required.
Work closely with customers and internal technical teams to ensure service excellence.
Participate in occasional customer workshops and technical meetings.
Maintain documentation and contribute to continual service improvements.Essential Skills & Experience
Strong commercial experience supporting Fortinet security solutions.
Hands-on experience with:
FortiGate
FortiCloud
FortiFlex
FortiManager
Fortinet Security solutions (FortiSecurity ecosystem)
Good Cisco networking experience, including routing and switching.
Experience diagnosing and resolving network and security issues within production environments.
Strong understanding of TCP/IP, VPNs, VLANs, routing, switching and firewall technologies.
Excellent troubleshooting and analytical skills.
Customer-focused with strong communication skills.ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy
Salary description
£50000.00 - £70000.00 per year