Senior TMS Implementation Consultant

Senior TMS Implementation Consultant

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We're looking for a Transport Management System (TMS) specialist to join Microlise and help customers transform their transport operations through the successful delivery of Transport Management System solutions. This isn't a traditional project management role. We're seeking someone who understands transport operations, can confidently configure and optimise TMS solutions, and enjoys working directly with customers to solve real-world logistics challenges.

Whether you've worked with Microlise or another Transport Management System, your practical TMS expertise, operational understanding and customer-focused approach are what matter most. You'll have the opportunity to work with some of the UK's leading transport and logistics operators, helping them improve efficiency, reduce costs and optimise their operations through innovative technology.

If you're passionate about transport technology, enjoy solving complex operational challenges and want to be recognised for your TMS expertise, we'd love to hear from you.

What You'll Be Doing

As a trusted TMS expert, you'll work closely with customers throughout the implementation lifecycle, ensuring solutions are configured effectively and deliver measurable operational improvements. You'll:

Lead the implementation, configuration and optimisation of Transport Management System solutions

Run customer workshops to understand transport operations, planning processes and business requirements

Configure TMS solutions to support route planning, fleet utilisation, driver management, compliance and operational efficiency

Support customers through User Acceptance Testing (UAT), validating workflows and ensuring operational readiness

Troubleshoot planning, execution and configuration issues, identifying practical solutions and workarounds

Deliver customer training on planning, dispatch, execution monitoring, exception management and reporting functionality

Support go-live activities and provide post-implementation optimisation recommendations

Work closely with customers to help them maximise the value of their TMS investment

Test and validate TMS functionality, integrations and operational processes before deployment

Collaborate with Product, Development and Support teams to resolve issues and drive continuous improvement

Manage delivery activities, risks and issues to ensure successful customer outcomes

What We're Looking For

Proven hands-on experience with a Transport Management System (TMS)

Experience configuring, implementing or optimising TMS solutions

Strong understanding of transport, fleet and logistics operations

Experience supporting customers through implementations, UAT, go-live and post-implementation optimisation

Ability to translate operational requirements into effective system solutions

Experience working with integrated business systems such as ERP, WMS, telematics or mobile applications

Strong problem-solving and troubleshooting skills

Excellent customer-facing communication and stakeholder management skills

Ideal Backgrounds

This role could suit someone currently working as a:

TMS Consultant

Transport Systems Consultant

TMS Analyst

Logistics Systems Consultant

Transport Systems Manager

Transport Planning Systems Lead

Implementation Consultant (TMS)

Logistics Technology Consultant

Transport Manager with significant TMS configuration experience

Why Join Microlise?

Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

Full support and training to ensure you are well equipped to succeed in your role

Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more

33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service

Life Assurance, 4 times your annual salary

Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway

Invested in employee health and well-being with over 20 mental health first aiders in the business

Employee Assistance Programmes

Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives

Executive Box at Motorpoint Arena Nottingham

Great Place to Work™ certified – We have been recognised by the global authority on workplace culture, so come be a part of our success

Best Workplace in the UK™ for Development, Technology, Wellbeing and Women

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in!

Please note: in line with our organisational structure, the successful candidates job title will be Senior Technical Project Manager - TMS