Reception Manager

Are you someone who thrives on creating exceptional customer experiences, enjoys building relationships, and takes pride in delivering a first-class workplace environment? We're looking for a confident and organised Reception Manager to become the face of a modern, vibrant workspace, ensuring members and visitors receive a welcoming and professional experience every day.

About the candidate
We're looking for someone who has experience in customer service, hospitality, front-of-house or workspace environments and is confident communicating with a wide range of people. Experience within serviced offices would be a strong advantage, but is not essential.

You’ll be highly organised, able to manage multiple priorities in a fast-paced setting, and take a proactive, detail-oriented approach to your work. You’ll enjoy coordinating events and building relationships with local businesses and suppliers, while also being a strong team player who takes pride in maintaining high standards across the workplace. You’ll also be comfortable using office systems and supporting day-to-day building operations.

Salary: £27,000 – £30,000 DOE
Hours: Full-time
Location: Manchester

What you'll do

Deliver a welcoming and professional front-of-house experience for members and visitors.
Support new member onboarding, including access management, office setup and general administration.
Plan and coordinate engaging member events and build relationships with local partners.
Act as the first point of contact for building enquiries, resolving issues or escalating where appropriate.
Assist with office moves, workspace setups and meeting room arrangements.
Respond to meeting room and event space enquiries, helping maximise occupancy and revenue opportunities.
Carry out regular building checks to ensure high standards of cleanliness, presentation and maintenance.
Work closely with the wider team to identify improvements that enhance the overall customer experience.
Help create a welcoming, inclusive and community-focused environment for everyone using the building. Benefits

Opportunity to work within a modern and collaborative workspace.
Supportive and friendly team environment.
Ongoing training and development opportunities.
Regular social and community events.
Career progression opportunities within a growing business. If this sounds like your next opportunity, we'd love to hear from you—apply today