Near Blackpool (Office-based initially, with flexibility over time)
£27,000 – £32,000 per annum
Full-time
About Thompsons
Thompsons is a fast-paced, hands-on fit-out and refurbishment specialist working with national retailers and independent brands across the Food & Beverage, Leisure, Retail and Workspace sectors.
With in-house joinery and electrical expertise, we deliver high-quality, bespoke spaces and nationwide roll-out programmes. Our reputation is built on reliability, craftsmanship, and a collaborative, no-nonsense approach.
As we continue to grow, we’re investing more in our people—because we know strong teams are at the heart of everything we do.
The Opportunity
This is an opportunity to step into a visible, trusted role at the centre of the business—not just supporting HR but helping shape how it works as we grow.
You’ll take ownership of the day-to-day HR coordination, becoming the go-to person for keeping things organised, supporting managers, and making sure people processes run smoothly.
What makes this role different is the opportunity to build and influence. You won’t be stepping into a rigid HR function—instead, you’ll help develop it, improve it, and grow it over time.
You’ll be supported by an experienced external HR partner, giving you clear guidance on employee relations matters while helping you build confidence, capability, and impact in the role. The external HR partner will lead on technical ER advice such as grievances, disciplinaries, performance concerns, and formal people processes. Your role will be to coordinate the administration, keep records and actions moving, and help managers stay on track with agreed next steps.
Key Responsibilities
How the HR support model works: the external HR partner owns technical employee relations advice, including grievances, disciplinaries, performance concerns, absence issues, and other formal people matters. Managers own the delivery of that advice with their teams. The HR Coordinator owns the organisation around it — administration, documentation, follow-up, reminders, and making sure managers keep agreed actions moving.
Own and maintain accurate HR records and employee documentation
Prepare contracts, offer letters, and onboarding materials
Coordinate recruitment activity, including interviews and candidate communication
Support onboarding and ensure new starters are set up for success
Track absence, holidays, and provide payroll input support
Manage and coordinate training records and development activity
Act as a trusted first point of contact for HR queries, making sure any employee relations matters are referred to the external HR partner for advice, while you coordinate the administration and keep the relevant manager on track with agreed actions.
Coordinate people matters by working alongside the external HR partner, supporting managers with the practical follow-up, records, reminders, and next steps needed to keep each process moving.
Take ownership of HR administrative processes and help improve how practical day-to-day people activity is coordinated across the business.
Contribute to employee engagement initiatives (surveys, ideas, events)
About You
We’re looking for someone who is organised, proactive, and confident dealing with people.
You’ll likely have:
Experience in an HR, recruitment, or people-focused coordination role
Strong organisational skills and attention to detail
Confidence communicating with people at all levels
A proactive mindset—you spot what needs doing and get on with it
The ability to build relationships and earn credibility quickly
The confidence to ask questions, share ideas, and challenge appropriately
You’ll be comfortable speaking with a wide range of people—from site teams and workshop staff to senior managers—and able to build trust across the business.
Experience in fast-paced environments (e.g. hospitality, logistics, construction, or similar) would be a real advantage.
What You’ll Get From This Role
Real visibility within the business
The opportunity to help shape and develop the HR function
Support from experienced HR professionals
A pathway to develop into a broader HR role over time
Investment in training and development (including HR qualifications if desired)
Working Pattern
This role is office-based initially, as building relationships across the business is key to success.
Once established, there is potential for hybrid flexibility, based on performance, trust, and business needs.
Why Join Thompsons?
We’re a close-knit, straight-talking team who take pride in what we do and support each other.
This is a chance to join a growing business where you can make a genuine impact, build your career, and be part of something that’s evolving.
Benefits
Competitive salary (£27,000 – £32,000)
28 days holiday (including bank holidays), increasing with service
Wellness Wednesdays (complimentary breakfast)
Team recognition awards
Regular company events and socials
Auto-enrolment pension scheme
Ongoing development and progression opportunities
REF-(Apply online only)
Salary description
£27000.00 - £32000.00 per year