We're looking for a talented UX Manager to join a growing digital team in Hemel Hempstead. This is a fantastic opportunity to influence every stage of the customer journey, using insight, experimentation and user-centred design to create intuitive digital experiences that make a real commercial impact. If you're passionate about improving online journeys through data-driven design, this could be the perfect next step in your career.
Why apply for this UX Manager role?
You'll enjoy:
Salary of £60,000
Hybrid working for a great work-life balance
Company discounts
Food and beverage discounts
The opportunity to shape digital experiences seen by thousands of customers
A collaborative team environment where your ideas are valued
The chance to work with leading behavioural analytics and experimentation tools
Career development within an innovative digital team
Key Responsibilities:
You'll play a key role in improving digital customer experiences by:
Owning and enhancing customer journeys from discovery through to booking
Identifying friction points and delivering seamless, user-friendly experiences
Analysing customer behaviour using ContentSquare to generate actionable insights
Leading UX input into A/B testing and optimisation programmes
Working closely with Product and commercial teams to improve conversion
Conducting user research to validate ideas and inform design decisions
Championing accessibility and best practice across digital experiences
Defining UX standards to ensure consistency across all customer journeys
What we're looking for:
We're looking for someone who can bring both creativity and analytical thinking, including:
Proven experience in a UX or digital optimisation role
Strong customer journey analysis and optimisation skills
Experience using behavioural analytics platforms such as ContentSquare
Knowledge of A/B testing and experimentation tools such as AB Tasty
Experience working alongside Product or commercial teams
The ability to translate insight into practical improvements
Experience within high-volume digital environments is desirable
Knowledge of improving transactional or booking journeys
Accessibility experience and a passion for inclusive design
Previous experience as a Senior UX professional or Experience Designer would be highly advantageousIf you're looking for your next UX Manager opportunity in Hemel Hempstead, where you'll have the freedom to improve digital experiences while working in a collaborative environment, we'd love to hear from you.
Apply now and take the next step in your career.
Job Number │ (phone number removed) / INDINDUSTRIALWC
Location │ Hemel Hempstead
Role │ UX Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
Salary description
£50000.00 - £60000.00 per year