Regional Retail Manager

Regional Retail & Operations Manager (North West London)

Location: Alperton, Neasden, Wembley, Harrow, Heathrow, Cricklewood
Salary: £65,000–£70,000 + Up to 20% Bonus + £5,000 Car Allowance + Mileage + Expenses

We are recruiting for an experienced Regional Retail & Operations Manager to lead a multi-site retail portfolio across North West London. Reporting to the General Manager of Operations, you will have full accountability for regional performance, P&L management, sales growth, compliance, and operational excellence.
This role is ideal for a proven Regional Manager / Senior Area Manager / Multi-Site Manager who has managed a full region (not just an area) and is confident driving performance across 6+ stores.
The RoleYou will take ownership of a high-value region, ensuring each store delivers against commercial and operational targets while maintaining excellent standards and customer experience.

Full responsibility for regional P&L (up to £16m) including budgeting, forecasting, and monthly reporting to senior leadership and ownership.
Drive sales, revenue growth, and profitability across 6+ locations in North West London.
Lead, coach, and develop Store Managers and their teams to maximise performance and engagement.
Create and deliver strategic and operational plans to grow the region and individual stores.
Conduct regular store visits, audits, and compliance checks to ensure standards, procedures, and customer service are consistently high.
Monitor and analyse KPIs and performance metrics to identify trends, risks, and opportunities.
Implement action plans to improve underperforming sites and optimise high-performing ones.
Work closely with HR on recruitment, performance management, and people development.
Ensure all stores meet health & safety, legal, and company policy requirements.
Prepare performance reports for the General Manager of Operations and Ownership.About You
Proven track record as a Regional Manager / Regional Retail Manager / Senior Area Manager in a multi-site retail or similar operational environment.
Experience managing a region (not just an area), overseeing 6+ sites.
Strong commercial acumen with hands-on experience managing P&L up to £16m.
Evidence of delivering sales growth, profit improvement, and KPI achievement across multiple locations.
A proactive, visible leader with a coaching and performance-focused management style.
Confident with store visits, compliance, standards, and operational best practice.
Full UK driving licence; comfortable travelling across North West London.
Core hours Monday–Friday, with flexibility to be on-call 7 days as required.Package
Base salary £65,000–£70,000 (depending on experience).
Bonus up to 20% of salary based on regional performance.
£5,000 car allowance plus mileage.
Expense account, laptop, and mobile phone.
High-impact role with significant autonomy and visibility across the business