Luxury Jewellery Store Manager – Salisbury
Location: Salisbury, Wiltshire
Salary: DOE + Annual Performance-Related Pay (APRP)
Hours: Full-time (37.1 hrs/week, 5 days)
Benefits & Opportunities
* Competitive salary + APRP
* Full JET (Jewellery Education Training) – industry-recognised qualification
* 29 days annual holiday (including bank holidays)
* Workplace pension
* Supportive, friendly team environment with career development and progression
About Us
We are an award-winning luxury jewellery retailer with multiple stores across the South of England. Known for exceptional customer service, high-end craftsmanship, and premium jewellery, we provide a professional and supportive environment where your career can grow.
The Role
We are seeking a Luxury Jewellery Store Manager to lead our Salisbury store. This hands-on role is ideal for someone with experience in luxury jewellery, premium retail, or boutique fashion, who thrives in a fast-paced, customer-focused environment.
You will:
* Lead a talented team of 6
* Drive store performance and sales growth
* Deliver an exceptional customer experience
Key Responsibilities
* Lead, motivate, and develop your team, including recruitment, onboarding, training, and performance reviews
* Build a positive, high-performing team culture
* Drive sales, exceed targets, monitor KPIs, and identify opportunities to increase revenue
* Oversee stock control, cash handling, and daily store operations
* Maintain high visual merchandising and store standards
* Deliver personalised, exceptional customer service and build long-term client relationships
* Manage enquiries, orders, and complaints efficiently
* Plan staff rotas based on trading patterns
* Maintain customer records and report performance to senior management
* Ensure compliance with health and safety regulations
About You
* Experience as a Store Manager, Retail Manager, or Assistant Manager
* Background in luxury jewellery, premium retail, or boutique fashion preferred
* Strong leadership and people management skills
* Commercially driven, with focus on sales growth and profitability
* Organised, proactive, hands-on, with excellent communication skills
Technical Skills:
* Microsoft Office, POS/till systems, stock management systems, Bransom software (desirable)
Working Hours
* Monday – Saturday: 9:15am – 5:10pm
* Some Sundays in December: 9:45am – 4:10pm
* Fixed days off: Sunday & Monday
Apply Now
If you are an experienced Luxury Jewellery Store Manager ready to lead a high-performing team in a premium retail environment, we want to hear from you. Apply today with your CV and take the next step in your luxury retail career