If you bring experience in support or care environments, thrive in a role where every interaction matters, and value inclusivity, teamwork and professionalism, this is a meaningful opportunity to help.
Location: Durham
Salary: £26,436 per annum
Closing date: 26 July, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.
As a Young People Support Worker (Day) at a service in Durham, you’ll empower residents in supported accommodation to develop key life skills, strengthen resilience, and move forward with confidence in education, training, employment, and wellbeing. Using an assets based, psychologically informed approach, you’ll create SMART support plans, complete risk and needs assessments, and ensure every young person receives personalised, meaningful support.
As part of the team, you’ll respond to incidents, safeguard vulnerable clients and help new residents settle into the service. Working proactively with colleagues and external agencies, you’ll use clear communication, strong boundaries and steady problem solving to maintain safety and wellbeing throughout the night.
Please note that access to transport is essential due to location of the projects and lack of public transport links.
In this role, you will:
Provide safe, supportive accommodation and champion the wellbeing of every client.
Deliver personalised support plans that empower individuals to achieve independence.
Build positive, respectful relationships with colleagues, partners and the people we support.
Encourage participation in education, training, employment, and volunteering opportunities.
Contribute to a positive team culture and maintain a safe, welcoming environment.
Commit to continuous learning and uphold the values of respect, inclusion, and action.
About You
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
Tailored training and development
Flexible working options where suitable
26 days annual leave, rising with service
Family friendly leave policies
Pension scheme with employer contributions up to 7%
Employee Assistance Programme with 24/7 GP access
Discounts across retail, travel, food, fitness and more
Cash health plan for you and your family
Death in service benefit
Access to legal and practical support
Safer Recruitment
The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About the Organisation
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDSCP
Salary description
£26436.00 - £26436.00 per year