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Senior Administration Officer - ftc - 9 Months
Home-based – Working Remotely- London & South East
£18,825 per annum + £562 home-working allowance per annum + £3,138 per annum London Weighting per annum (if applicable)
Salary has been pro-rated based on a 9-month fixed-term contract
35 hours | Monday –Friday | Fixed Term Contract - (9 Months)
Why Join TACT?
Top 5 UK Charity to Work For (2024)
97% proud to work at TACT | 92% love working here
Not-for-profit – every surplus reinvested into children, carers & staff
Children’s voices shape every decision, system, and improvement we make at TACT.
Flexible homeworking
Trauma-informed, values-led organisation
Benefits
31 days annual leave + 8 bank holidays (pro rata as ftc)
55p per mile business mileage
Stakeholder Pension (salary sacrifice)
Family-friendly & flexible working policies
Volunteer days
Wellbeing & Non-Salary Benefits
Homeworking IT bundle + home office loan
HelpHand EAP (24/7 GP, CBT, physio, mental health support)
Over 35 hours a year of access to on line wellbeing events and team wellbeing days
Menopause Policy + free clinician appointments
Regular team wellbeing & connection events
Training & Career Development
Excellent learning & development programme
Opportunity to grow therapeutic & trauma-informed practice
Supportive leadership and clear career progression pathways
Involvement in innovative projects (e.g. TACT Connect, Health, Education)
The Role
You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people.
The Senior Admin Officer will be responsible for general administrative functions within the London & South East region and will report to the Administrative Manager. In some instances, the Senior Admin Officer may be required to deputise for the Admin Manager in the post holder’s absence in relation to day to day matters.
The Senior Admin Officer will specialise in a particular area (s), such as Panels, statutory paperwork, minute-taking, training, and maintaining the in-house database (Charms).
As a charity we are committed to ensuring that our resources are directed toward supporting our children. For this reason, we can only consider applicants from London and the surrounding counties as they will need to travel to face to face events at least monthly. Candidates based outside these areas would incur additional costs.
Key Responsibilities:
Providing an administration service to the London & South-East region to help meet the service objectives of increased foster carer recruitment
Organise and prepare all panel papers for approvals and reviews.
Minute panels and prepare ADM paperwork
Timely and accurate record keeping on Charms (in house system).
Responding to telephone calls and allocating these to staff as appropriate. When necessary, take messages for staff members and ensure that these are passed on.
Communicating professionally with a wide range of stakeholders, including colleagues, carers, and third-party agencies to establish professional working relationships which focus on the best outcomes for the children and young people in our care.
Working flexibly within the team and autonomously as needed to manage your time and duties.
What You’ll Need
GCSE in English & Maths or equivalent
Experience of working in a busy administrative setting in a social care-related field.
Ability to obtain, extract and analyse information from various systems.
Confidence in using all Microsoft Office applications, including Outlook & OneDrive.
Experience of using a software system to record, retrieve and maintain records
Excellent communication skills to suit a broad range of professional relationships
The ability to work to deadlines, with accuracy and flexibility, sometimes dealing with conflicting priorities
Familiarity with handling confidential and sensitive information in line with relevant regulations and legislative requirements
A tendency to think creatively, exhibit resourcefulness, work with enthusiasm, compassion, and commitment
Evidence of an understanding and commitment to equality, diversity, and anti-discriminatory practices
Enhanced DBS / PVG (processed by TACT)
Travel
Home-based role
Required to attend monthly face-to-face meetings and other occasional meetings in London and surrounding counties
Additional travel for training, team and carer events
Key Dates
Closing Date: Monday, 20th July 2026
Interviews: Wednesday, 29th July 2026 (Microsoft Teams)
Apply early - we may close the role if we receive a high volume of applications. Previous applicants need not apply.
Safeguarding Commitment
Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies
Salary description
£18825.00 - £18825.00 per year