Hourly Rate: £15.38ph
Contract Duration: Until September 2026
Location: Bristol, BS1
About the Role
As a senior business support officer and in this role, you will be working as part of a business support team, working closely with existing business support team colleagues, social workers and managers.
The main duties and responsibilities of this role are:
*Taking telephone calls and triaging emails when on duty and on a daily basis from shared mailboxes.
*Processing reference requests & DBS checks for prospective carers.
This includes chasing and following up the return of references.
References are received from, Individuals, GP's, Schools and various organisations and employers.
*Processing GP invoices for payment, on receipt of the medical report.
*Attending in person and or online meetings as requested and accurately taking notes and recording information.
*Circulating notes to attendees & adding notes to records in the database.
*Assisting with Adoption file requests and viewing of information.
*Assisting colleagues with help across all work streams in the team as directed and needed..
*Liaising with internal and external colleagues as required.
*Taking ownership and responsibility for your daily work tasks, processing information and tasks diligently and in line with GDPR, to ensure that deadlines are met and work tasks completed in a timely way.
About You
This is a very busy and fast paced role; you will be supporting a range of workstreams across the team.
To be successful in this role you will need to be a proactive person who pays attention to detail. You will be processing and handling personal confidential and sensitive information.
*Experience of attending meetings, taking notes and circulating notes to attendees.
*Experience and confident with using a database, to search, add and retrieve information.
*Experience using Office 3365, including Teams, Outlook, Word, Excel and PowerPoint.
*Confident user of SharePoint, saving, sharing and retrieving documents.
*Knowledge and understanding of confidentiality and discretion, data-protection and GDPR policies and procedures.
*Good communication skills, with, internal and external colleagues and organisation.
*Strong organisational and time management skills
*You will need to be able to adapt and be flexible in the role to support across all work areas as needed.
Apply today!
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people
Salary description
£15.38 - £15.38 per hour