We're looking for a proactive, motivated and detail-focused Salesforce Administrator to join our growing team at Omny Group. You'll work closely with our Head of Operations, Salesforce specialists, and key business stakeholders to support, develop and optimise our Salesforce platform across the business.
This role is ideal for someone who has gained initial Salesforce Administration experience and is looking to take the next step in their career. You'll have the opportunity to play a key role in an exciting Salesforce implementation and enhancement journey, helping to shape how our teams use technology to improve processes, reporting, and customer experience.
We are looking for someone who enjoys solving problems, gathering requirements, working with stakeholders, and driving continuous improvement. This is a fantastic opportunity to develop both your Salesforce Administration and Business Analysis skills within a collaborative and forward-thinking organisation.
Responsibilities:
Support the ongoing Salesforce implementation project and future system enhancements
Gather, document and analyse business requirements and change requests
Provide day-to-day Salesforce administration, including users, permissions, profiles and roles
Assist with user acceptance testing (UAT) and implementation of new functionality
Deliver user training and support to drive system adoption and best practice
Develop and maintain Salesforce reports and dashboards
Support data management activities, ensuring data accuracy and integrity
Configure Salesforce objects, fields, validation rules, workflows and automation processes
Work closely with stakeholders and external developers to deliver business improvements
Identify opportunities to improve processes and maximise Salesforce capabilitiesThe successful candidate will be able to demonstrate the following:
Minimum 6 months' experience working as a Salesforce Administrator
Salesforce Administrator Certification (essential)
Experience gathering and documenting business requirements
Strong knowledge of Salesforce administration, reporting and configuration
Excellent communication and stakeholder management skills
Strong analytical and problem-solving abilities with excellent attention to detail
Ability to manage multiple priorities and work collaboratively within a team
Experience supporting system implementation or integration projects is desirable
Knowledge of Salesforce Lightning is preferred
Experience with Jira or similar project management tools would be advantageousIn return we are offering:
Monday to Friday (9:00am - 5:30pm)
Competitive salary
25 days holiday plus 8 bank holidays
Holiday entitlement increases by 1 day per completed year of service from years 3 to 7, up to a maximum of 30 days plus bank holidays
Birthday day off
Workplace pension scheme (5% employee contribution and 3% employer contribution)
Life Assurance (Death in Service) cover of 3x salary
Private Medical Insurance following successful completion of probation
Enhanced family-friendly benefits
Cycle to Work Scheme (subject to eligibility criteria)
Electric Vehicle Scheme (subject to eligibility criteria)
Opportunity to play a key role in a major Salesforce transformation project
Ongoing professional development and career progression opportunitiesInterested? Then APPLY now for immediate consideration