Location: Manchester-based, with regional travel across Manchester, Leeds, Edinburgh, Dublin and Glasgow
Salary: Up to £55,000 DOE
Hours: Monday to Friday, 8:00am - 5:00pm
We are currently recruiting for an experienced Regional Facilities Manager to oversee operational service delivery across a regional portfolio of client sites.
This is a fantastic opportunity for a strong Facilities Management professional with proven experience managing multi-site hard and soft services, statutory compliance, KPIs and operational teams across a geographically spread portfolio.
Reporting into the National Account Manager, you will be responsible for ensuring high standards of service delivery, compliance, operational performance and customer satisfaction across the region. You will also line manage a team of 5 Facilities Managers and act as deputy to the National Account Manager when required.
Key Responsibilities
As Regional Facilities Manager, you will:
Lead, support and manage a team of Facilities Managers across the regional portfolio
Ensure high-quality service delivery across all sites in line with contractual KPIs and SLAs
Oversee hard and soft services delivery, ensuring statutory compliance is maintained
Drive continuous improvement across the portfolio
Promote a positive health, safety and environmental culture
Provide clear operational direction to site teams and management
Build strong relationships with clients, stakeholders, contractors and suppliers
Monitor regional performance through MI and KPI reporting
Ensure all PPMs are completed within agreed SLAs
Support site teams through internal and external audits
Ensure timely completion of actions arising from audits, inspections and risk assessments
Support employee engagement, performance management, training and succession planning
Help deliver strategic account objectives alongside the National Account Manager
About You
The successful candidate will have:
Minimum 3 years' experience in a similar Facilities Management role
Strong operational management experience across a multi-site portfolio
Proven experience managing hard services and statutory compliance
IOSH Managing Safely or higher Health & Safety qualification
Strong technical knowledge across FM service delivery
TFM experience at management level
Excellent leadership and people management skills
Experience managing performance, absence, conflict, appraisals and development
Strong communication and stakeholder management skills
Good commercial awareness, including cost control and operational planning
Ability to manage customer, contractor and supplier relationships effectively
Good knowledge of TFM operations, project delivery and compliance requirements
Desirable Experience
Previous experience within a corporate environment
Experience using Concept Evolution or similar CAFM systems
Customer-focused approach to service delivery
Industry knowledge across engineering and cleaning services
Experience managing a P&L of £3m+ and strong financial acumen
If you are an experienced Facilities Management professional looking for your next regional leadership role, please apply with your up-to-date CV or call Jess on (phone number removed).
FM, Facilities management, Regional Facilities manager, Property Services, Manchester, Leeds, Regional
Salary description
£50000.00 - £55000.00 per year