Product Owner
Job description
Linney is a world-class, multichannel marketing services business. Our digital signage business is looking to fill a new role of product owner, to drive forward our proprietary content management system (CMS) and be the accountable voice for the product.
The digital signage team delivers end-to-end solutions for clients, from concept to installation, and ongoing support. We are looking to grow our CMS into a scalable, market-leading platform and respond to client demand for richer, more connected digital experiences. The product owner will define the roadmap, translating business and client needs into actionable requirements, and working hand in hand with our development team.
This is a rare chance to take full ownership of a live, client-facing SaaS product within our creative agency environment. The successful candidate will inherit a working platform with a real user base and defined commercial purpose, with the mandate to shape its future. They will influence investment decisions, define the technology direction, and build the processes that will allow the CMS to scale from a strong agency product into a competitive and globally scalable platform.
We are looking for someone who is genuinely energised by owning a product, not just managing a task list. They should be equally comfortable in a planning session with developers and a commercial review with a client or senior internal stakeholders.
Essential skills:
- A passion for quality
- Ability to adapt and change as needed
- Great communication and listening skills
- Ability to motivate colleagues and clients
Key responsibilities include owning and maintaining the CMS SaaS product roadmap, communicating a clear product vision and conducting regular competitor and market analysis while identifying opportunities to commercialise CMS capabilities.
The role also involves prioritising product backlog, acceptance criteria, and functional specifications, working closely with the development team and balancing new feature development against technical and other issues, while tracking KPIs. The product owner will act as the primary bridge between the business and the development team, gathering requirements from stakeholders and representing the client, while liaising with senior leadership.
They will be comfortable supporting the sales team in demonstrating platform capability and differentiating the CMS offering in competitive pitches, as well as working with account managers to understand how clients use the platform and identifying opportunities to improve it.
The role also requires the ability to:
- Define and uphold product standards
- Establish feedback loops with internal users and clients
- Contribute to onboarding materials and internal knowledge sharing
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