Assessment Operations Co-ordinator

Assessment Operations Co-ordinator (Full-Time, 12-Month Fixed-Term Contract)
📍 Peterborough (Onsite/Hybrid) | 🕐Full-time | 🌍 Global Organisation
Are you a strong administrator that is also enjoys working with people?
Do you have great attention detail? Could you work as part of a team and with stakeholders,
to deliver high-quality assessments and a great customer experience?
We are looking for an organised Assessment Operations Co-ordinator who can work to tight
deadlines and help support our Assessment Operations Team across our portfolio of products.
About us
The Chartered Institute of Procurement & Supply (CIPS) is the world’s leading professional
body for procurement and supply, with over 70,000 members worldwide.
With a Royal Charter, we’re driven by a clear purpose: to raise standards, build capability, and
support ethical, high-performing supply chain professionals globally.
What you’ll be doing
Providing high-quality service delivery to both internal and external suppliers and customers
within strict regulatory requirements, whilst ensuring that SLAs and KPIs are met.
You will act as the first point of contact for queries received direct from learners and
assessors, in relation to CIPS assessments, while also supporting the Assessment Operations
Manager and Leads.
The role requires you to coordinate assessment panels and training events, manage suppliers’
payments, support the onboarding of examination centres and provide high-quality
administration support to the team.
This role is varied and needs the skills of an individual that is organised, able to stay calm
under pressure and committed to delivering excellent administrative and customer service.
What we’re looking for
Ideally, you will have demonstrable experience of working in an awarding or regulated
environment or have transferable skills in a similar setting.
You will be able demonstrate strong attention to detail, high-quality work and accuracy.
You’ll be a confident communicator who can work well with others and thrives in a busy
setting. You will be highly literate in the MS Office suite and have a strong ability to learn
new systems quickly.
You will have previous experience of working in an administrative or customer service role.
What you’ll get – an array of benefits, including:
* 25 days holiday + bank holidays
* Private medical insurance (BUPA)
* Pension scheme
* Life assurance (4x salary)
* Bonus scheme (non-contractual)
* On-site restaurant and other great facilities including a gym.
Why join CIPS?
At CIPS, you’ll be part of a globally connected organisation where you can take ownership of
the role and set the standard for the work you deliver.
You’ll join a supportive, collaborative and values-led team, where your skills are valued and
your development is encouraged.
Ready to apply?
If you’re an administrator ready to make an impact in a fast-paced, global organisation, we’d
love to hear from you.
Apply now with your CV and a short covering letter telling us what excites you about the
role and what you’ll bring to the team.
CIPS is an equal opportunities employer. We welcome applications from all backgrounds
and are committed to creating an inclusive workplace.
We are committed to making reasonable adjustments throughout the recruitment process.
Please apply to (url removed).
We can’t wait to hear from you