Customer Care Coordinator

Customer Care Coordinator
Location: Hull
Salary: £25,000

Join a team where great customer service makes a real difference
Consortium Professional Recruitment are pleased to be working exclusively with one of our valued clients to recruit a Customer Care Coordinator. This is an excellent opportunity to join a successful and growing business where you'll become an important part of a collaborative and supportive team.
If you enjoy helping customers, solving problems and working across different departments to deliver exceptional service, this Customer Care Coordinator opportunity could be the perfect next step in your career. You'll have the chance to build strong customer relationships while developing your skills within a fast-paced environment.

The Opportunity:
As a Customer Care Coordinator you'll play a key role in:

Responding to customer enquiries professionally across multiple communication channels.
Managing after sales queries and ensuring customers receive timely and effective resolutions.
Building and maintaining strong relationships with key customer accounts.
Working closely with internal teams and departments to coordinate solutions and deliver an excellent customer experience.
Keeping customer records accurate and up to date while supporting wider administrative activities. Your work will directly contribute to delivering an outstanding customer experience, strengthening long-term customer relationships and supporting the continued success of the business.

About You:
We're looking for someone who can bring:

Previous customer service experience, ideally within a manufacturing or similar environment.
Strong administration skills with excellent attention to detail.
The ability to manage multiple priorities while remaining organised and calm under pressure.
A proactive approach to problem solving with the confidence to take ownership of customer queries.
Excellent communication skills and the ability to build positive working relationships with customers and colleagues alike.
A team-focused attitude with a willingness to support others and continuously improve ways of working. The Benefits and Package:
In return, you'll enjoy:

Salary of £25,000.
The opportunity to join a supportive and collaborative team.
Ongoing training and development.
A varied and rewarding Customer Care Coordinator role with genuine opportunities to develop your career.
An inclusive working environment where your contribution is recognised and valued. How to Apply:
This exciting Customer Care Coordinator opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you're ready to take the next step in your career, we'd love to hear from you. Please apply with your CV attached.
Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)