Car Dealership Service Advisor

Service Advisor
£31,900 Basic | OTE circa £39,000
Farnborough
Permanent | Full Time
We are currently recruiting for an experienced Service Advisor to join a prestige main dealership in the Farnborough area.
This is an excellent opportunity for someone from a strong service background who takes pride in delivering a first-class customer journey. With structured manufacturer training, realistic bonus earnings, and a premium working environment, this role offers genuine career development.
The Package
* £31,900 basic salary
* Bonus currently averaging £550 per month
* OTE circa £39,000
* Bonus based on CSI, labour sales, service plans and tyre sales
* Manufacturer accreditation training within your first year (2 weeks structured training)
Working Hours
* Monday to Friday: 8:00am – 6:00pm
* 1 in 4 Saturdays: 8:30am – 1:00pm
The Role
This position is heavily focused on managing and enhancing the customer journey, handling approximately 11 jobs per day plus carry overs.
Key responsibilities include:
* Booking vehicles in for servicing and repair
* Providing clear and professional updates throughout the day
* Advising customers on additional work and service products
* Managing labour sales and identifying opportunities
* Finalising invoices and ensuring complete customer satisfaction
* Working closely with workshop control and technicians
What We’re Looking For
* Solid background as a Service Advisor within a main dealer environment
* Stable career history
* Strong communication and organisational skills
* Ability to manage volume while maintaining high CSI levels
* Professional, well-presented and customer-focused
* Full UK Driving Licence
The Opportunity
* Prestige dealership environment
* Structured manufacturer training and accreditation
* Stable team environment
* Immediate vacancy due to internal restructuring
If you’re an experienced Service Advisor looking for a strong basic salary, structured bonus, and a professional dealership environment — apply today for a confidential discussion