OUTSIDE IR35
Role Overview
They are seeking a Delivery Manager to drive execution excellence across their global digital platform, supporting web and mobile app experiences in Canada and Europe.
This role is responsible for end-to-end delivery execution across the Canada and Europe teams, ensuring that product strategy is translated into high-quality, predictable delivery outcomes. You will operate at the centre of planning, execution, and coordination, managing dependencies across markets, teams, and platforms.
Core Competencies
Execution Excellence: Drives predictability, accountability, and delivery quality
Structured Thinking: Breaks down complex initiatives into actionable plans
Risk Management: Anticipates and mitigates delivery risks early
Operational Discipline: Establishes scalable, repeatable delivery processes
Key Responsibilities
1. Intake & Discovery
Ensure all market requests, bugs, and technical needs are captured and brought into intake
Coordinate cross-functional participation in discovery to ensure delivery readiness
Develop a clear understanding of scope, milestones, and delivery objectives across markets
Identify early cross-market dependencies, risks, and sequencing considerations
2. PI Planning & Roadmap Readiness
Before PI Planning
Lead capacity planning for both squads, balancing priorities across Canada and Europe
Partner with Product, Design, and Engineering to align dependencies and establish interlocks
Establish and maintain planning boards, timelines, and delivery artifacts
During PI Planning
Ensure both squads produce high-quality execution plans, sprint sequencing, and commitments
Drive structured discussions across squads to surface cross-market dependencies, risks and mitigations, and trade-offs and sequencing
Advocate for realistic commitments grounded in team capacity and complexity
After PI Planning
Manage and maintain PI tracking across both squads
Track commitments, risks, and progress across Canada and Europe delivery workstreams
Ensure alignment between global roadmap commitments and local execution
3. Execution & Sprint Delivery
Own day-to-day delivery execution
Maintain and evolve timelines and milestones as work shifts
Proactively identify, escalate, and resolve risks, blockers, and dependencies
Ensure backlog health and readiness for upcoming sprints
Partner with Product to ensure clear, actionable user stories and acceptance criteria
4. Agile Operations & Ceremonies
Facilitate Agile ceremonies across both squads: Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews & Retrospectives
Drive strong team accountability and delivery discipline
Support teams in continuous improvement and iteration of ways of working
5. Post-Launch & Operational Excellence
Coordinate knowledge transfer and enablement post-release
Ensure a balance between feature delivery and operational support (eg, bugs, production issues)
Track and analyze delivery metrics (eg, velocity, predictability, throughput)
Qualifications
Required
5+ years experience in Delivery Management, Program Management, or Scrum Master roles
Proven experience leading Agile/Scrum delivery in digital product environments (web and app)
Strong experience in PI Planning/scaled Agile frameworks
Demonstrated ability to manage cross-team dependencies and global stakeholders
Excellent communication skills
Preferred
Experience in eCommerce or fast casual/QSR environments
Experience with global or multi-market delivery models
Familiarity with tools such as Jira, JPD, Confluence, or similar delivery tooling
Strong analytical mindset with experience using delivery metrics to improve outcomes
£(Apply online only) per day
OUTSIDE IR35
6 month rolling contract
Based remote (UK)
Salary description
£400.00 - £425.00 per day