Facilities Co-Ordinator

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries.

Job Title: Facilities Coordinator
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to join the team located in London.
The successful candidate will be responsible for providing the operational delivery of all Facility Management services.

Key Tasks

Primary focus on delivery of all FM Operations SLA's in accordance with KPI & Output measurements
Co-ordinate with FM Operations and Critical Service teams to deliver service level agreements
Support/Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
Comply with HSE requirements as outlined within the SLA and as instructed by the company policy
Act as a part of site Emergency team i.e. Fire Marshall, as required for emergency control activities
Report all accidents, occupational illnesses and emergencies in relevant books/documentation
Ensure all contractors, under sphere of control, operate within appropriate SHE processes and client HSE standards
Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
Carry out Mail Room activities including receipt, sorting and distributing incoming and outgoing post to and from mail collection points, keeping post tray names up to date, ensuring areas are tidy and that uncollected post is distributed
Check that printers and photocopiers are supplied with paper and change toner cartridges when required
Monitor and maintain stationery levels
Deliver goods received to correct destination/person
Co-ordinate site waste and recycling arrangements
Carry out statutory fire testing and associated checks
Co-ordinate with Security and report any faults on access entry system where necessary
Raise Purchase Orders for goods or services as required, in compliance of business controls at all times
Approve invoices; goods received notes and statements for payment purposes
Act as responsible person in line with DFA to carry out cost control function
Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns and ensure customer is kept appraised at all times
Act as deputy in the absence of line management
Provide and arrange cover for the FM team as defined by line management
In addition to the tasks mentioned above, other activities and responsibilities may be individually defined

Person Specification

Strong PC skills, MS Office
Self-motivated and resourceful
Good administrative skills
Well organised and good prioritisation and planning skills
Key focus for this role is to ensure that all FM services are delivered in a confident and efficient manner
Service orientated attitude combined with innovative thinking
Knowledge and awareness of the facilities management industry
Practical experience in working with supply partners to deliver a seamless, integrated service
Customer services experience and the ability to communicate at all levels