Workflow Operations Coordinator

Job Type: Permanent 

Location: Dudley

Hours: 40?hours per week. Monday to Friday.

Competitive Salary & Benefits? & Bonus

About the Workflow Operations Coordinator

A newly created role to Hayley 24/7, the Workflow Operations Coordinator, will act as a key point of contact for branch repair enquiries.

We’re looking for a proactive individual with excellent project management skills who can monitor and track the progress of repair jobs through to completion.

This is a high-profile role, and you will be in demand across the branch network as you provide regular updates to branches on work in progress.

You’ll enjoy analysing the data tracking and reporting on outstanding quotes, delays and service levels.

Following up on quotations, chasing down sales teams and branch customers will form part of your daily routine, and you will also support the Technical Buyer in subcontract repairs.

If you are looking to develop and would enjoy raising your profile across the group, this is the perfect role for you!

What we're looking for in our Workflow Operations Coordinator

Excellent project management skills

Able to prioritise and highly organised.

Confident communicator, excellent sales style drive and commercial acumen.

Confident communicator and influencing skills.

Excellent systems and IT skills

Experience within the MRO (Maintenance, Repair & Operations) industry or similar crossover experience would be greatly beneficial.

Ability to communicate effectively with individuals across various levels within the organisation is essential

Customer-focused, driven to provide consistently high levels of service.

What you’ll get in return:

25 Days Annual leave (plus public/bank holidays)

Training provided.

Company pension contribution to match employee contribution (company contribution capped at 5%). 

Life Assurance cover (x2 salary).

Invitation to Paycare benefit scheme

Mobile phone & laptop provided

Uniform and PPE provided. 

Excellent opportunities and career prospects available.

What to expect from our recruitment process: 

1.    Initial screening 

2.    Microsoft Teams interview with our Talent Acquisition Partner 

3.    Face to face interview either in-person or Microsoft Teams

4.    Decision outcome

We’ll close this role on 19th July

A final note...

Not sure you tick every box? Please don’t let that stop you from applying.

Need any reasonable adjustments? Just give our talent acquisition team a shout.

Any questions on your mind? Please reach out to us at (url removed)