Administration Executive
High Wycombe - £28,000-£30,000 basic + hybrid working
The business is a long‑established, family‑run and fast‑growing vehicle leasing broker with over 30 years of industry experience. They are proud to support customers nationwide with competitive leasing solutions across Retail, Fleet and Salary Sacrifice and are expanding their brilliant Administration team.
The Role
As an Administration Executive, you’ll play a key part in supporting the sales teams and growing customer base. You’ll guide customers through the entire vehicle order and contract lifecycle — from initial order processing to delivery, in‑life contract management and end‑of‑contract activities.
You’ll work closely with customers, dealers, funders and third‑party partners, ensuring every step is handled with accuracy, professionalism but with a personal touch.
What You’ll Be Doing
- Processing customer vehicle orders and finance agreements accurately using internal systems and funder platforms
- Coordinating vehicle deliveries, managing timelines and ensuring a smooth handover experience
- Handling post‑delivery admin, including collecting and submitting required documentation
- Supporting customers throughout their contract with amendments, mileage changes, early terminations and vehicle collections
- Delivering exceptional customer service across phone, email and system‑based communication
- Building strong relationships with dealers, funders and partners to keep everything running efficiently
- Maintaining accurate customer and contract records, ensuring compliance and audit readiness
What They're Looking For
I’d love to hear from you if you are:
- Customer‑focused with a passion for great service
- Highly organised, accurate and detail‑driven
- A confident communicator who enjoys working with people
- Able to multitask and stay calm in a fast‑paced environment
- Quick to learn, proactive and eager to grow
- Reliable, punctual and professional
- Comfortable using IT systems and learning new platforms
Why Join This Business?
- Be part of a friendly, supportive and ambitious team
- Work for a growing company with a strong reputation and family values
- Opportunities to develop your skills and progress your career
- A dynamic environment where your contribution truly matters