Job Title: Contract and Compliance Officer
Location: London Borough of Newham
Contract Type: Temporary
Working Pattern: Hybrid
Rate: £21.91 per hour (PAYE) or £28.57 per hour (Umbrella)This role sits within the Assurance and Compliance team and plays a key part in ensuring that temporary accommodation provided to homeless households meets contractual, legal and safety standards. You will be responsible for managing supplier relationships, monitoring compliance, and ensuring high-quality service delivery in line with Council policies and relevant legislation.
Key Responsibilities
Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement
Procure and assess offers of temporary accommodation through compliant routes to market
Carry out pre- and post-inspections of properties, including photographic evidence and written reports
Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella)
Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution
Work closely with managing agents to agree and monitor required works and improvements
Maintain accurate records using housing systems such as Northgate and Adam Housing
Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office
Support enforcement of occupancy standards and ensure appropriate action is taken where necessary
Attend meetings and occasionally work outside normal hours to meet service demandsAbout You
Experience in contract management, compliance, or housing/property services
Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations
Experience conducting property inspections and identifying defects, including damp and mould issues
Understanding of working with vulnerable residents within a housing needs environment
Proven ability to manage supplier relationships and work within a contract compliance framework
Strong analytical skills with experience producing reports and interpreting data
Excellent communication skills with the ability to engage effectively with stakeholders at all levels
Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment
Proficient in IT systems and case management databasesIf you have the skills and experience to ensure high standards in temporary accommodation and are looking for your next opportunity, we would love to hear from you.
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Salary description
£21.91 - £28.57 per hour