Branch Manager

Our well established client is looking to recruit an experienced Branch Manager. The ideal candidate wiill oversee daily operations at their Pallet Yard and will possess strong leadership and management skills, with a proven track record in branch management. This role involves supervising staff, ensuring excellent customer service and the smooth running of office administration, logistics and yard activities. The successful applicant will play a pivotal role in maintaining high standards of service and operational efficiency within the yard.
Duties
* Coordinating deliveries and collections
* Managing stock and transport schedules
* Supervise daily operations, including staff scheduling and stock management
* Supervising staff and maintaining health and safety standards
* Handling customer and supplier communications and ensuring efficient overall branch performance
* Develop and implement sales strategies to maximise revenue growth while maintaining operational efficiency.
* Oversee administrative functions such as reporting, budgeting, and compliance with company policies.
* Ensure effective communication across all levels of the branch team through excellent phone etiquette and organisational skills.
* Handle customer enquiries and resolve issues promptly to ensure customer satisfaction.
* Foster a positive work environment that encourages teamwork, leadership development, and continuous improvement.
Qualifications
* Proven management experience within retail or sales environments, with supervisory responsibilities.
* Strong leadership qualities with the ability to manage teams effectively and motivate staff towards common goals.
* Excellent communication skills, both verbal and written.
* Demonstrated organisational skills with the capacity to manage multiple priorities efficiently.
* Experience in sales management and administrative tasks relevant to manufacturing operations.
* Proficient in time management with a focus on achieving targets within deadlines.
* Strong interpersonal skills including phone etiquette and customer service orientation. This position offers an exciting opportunity for a motivated individual eager to lead a vibrant team while contributing significantly to the success of our branch operations.
* This role requires strong organisational, leadership and problem solving skills to support the daily operations and meet business targets.
Hours of work - 7am - 3.30pm Monday to Friday.
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