MAIN PURPOSE OF JOB:
To provide comprehensive HR support to ensure the effective and efficient administration of the Human Resources Department.
1. To act as a 'first point of contact' for both internal and external stakeholder of the HR service, via email, letter, telephone, personal contact or through the Service's website, in a timely manner ensuring efficient and effective Service Delivery. Answering general enquiries; directing callers to relevant published information or classify the enquiry and direct it to the appropriate person.
2. To provide administrative support for the HR Service by maintaining information in electronic and filing systems.
3. Coordination of the service's Employee Benefits schemes, Employee Recognition Scheme, Work Experience placements and identity cards/badges.
SCHEDULE OF RESPONSIBILITIES RESPONSIBLE TO
1. To record and provide information/answers to routine enquiries on HR matters via the HR Support desk within the published HR Service Level agreement target. Ensuring matters outside of your area of responsibility are swiftly directed to the appropriate person. To ensure queries in relation to Core HR access are dealt with promptly.
2. To administer the Service's Employee Benefits scheme by authorising requests, recording take up information including administration of the Service's Employee Recognition Scheme
3. To record requests received under the Service's Secondary Employment Procedure and ensure that any adjustments to contractual hours are recorded and that necessary stakeholders are advised accordingly.
4. To ensure that all relevant departments are notified of new starters, transfers, promotions throughout the service. Including the coordination of work experience placements for various departments.
5. Responsible for ensuring completion of Probationary Period Review Reports for Support Staff in consultation with line managers and Department Heads ensuring memorandums are sent to line managers highlighting new starters
6. To use various computer applications /databases to record and maintain specific information as and when required by Department members, including Welsh statistical information to CCBD department on a quarterly basis.
7. To prepare the collation of statistics appropriate to contractual issues (Vacancy Stats)
4 days a week
Please apply with you CV
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Salary description
£13.98 - £13.98 per hour