Principal IT are delighted to be supporting a well-established and highly respected professional services organisation in the recruitment of an IT Support Engineer.
This is an exciting opportunity to join an experienced IT team supporting a modern Microsoft environment. The successful candidate will play a key role in providing infrastructure and end-user support while contributing to the ongoing development and improvement of the organisation's IT services.
The Role
As an IT Support Engineer, you will provide technical support across the organisation's IT infrastructure, supporting users, administering Microsoft technologies, and ensuring systems remain secure, reliable, and efficient.
Working closely with the wider IT team, you will assist with day-to-day support, infrastructure administration, system improvements, and technology projects.
Key Responsibilities
Provide first and second-line technical support to end users.
Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
Support Windows 10 and Windows 11 desktop environments.
Administer Active Directory and Microsoft Entra ID, including user account management and permissions.
Support and maintain Microsoft Azure services.
Assist with Microsoft security technologies, including identity management, multi-factor authentication, and endpoint security.
Troubleshoot hardware, software, networking, and cloud-based issues.
Support hybrid and remote users across the business.
Assist with infrastructure upgrades, system deployments, and IT improvement projects.Skills & Experience
Essential
A minimum of two years' experience in an IT Support, Infrastructure Support, or Systems Administration role.
Strong knowledge of Microsoft 365 administration.
Experience supporting Windows 10 and Windows 11.
Experience administering Active Directory and Microsoft Entra ID.
Experience supporting Microsoft Azure services.
Knowledge of Microsoft security technologies.
Strong troubleshooting and analytical skills.Desirable
Experience with Microsoft Intune or endpoint device management.
Understanding of networking fundamentals, including DNS, DHCP, VPNs, and TCP/IP.
Experience supporting cloud-first Microsoft environments.
Microsoft certifications such as MS-900, AZ-900, MD-102, or similar.
Experience working within a professional services environment.What's on Offer
Competitive salary.
Generous holiday allowance.
Company pension scheme.
Ongoing training and professional development.
Exposure to modern Microsoft cloud technologies.
Opportunities to progress your career within a supportive IT team.If you're an experienced IT professional looking to join a forward-thinking organisation where you'll have the opportunity to develop your technical skills and work with modern Microsoft technologies, we'd love to hear from you.
How to Apply:
If you are interested in hearing more about this IT support engineer vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn.
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Salary description
£30000.00 - £35000.00 per year