Manchester City Centre
£14.50 per hour
37.5 hours per week (Monday - Friday)
12-week temporary contract (potential for extension)
________________________________________
The Role
We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.
________________________________________
Key Responsibilities
* Handling inbound and outbound customer enquiries via phone and email
* Providing professional and efficient support to resolve customer queries
* Updating customer records accurately on internal systems
* Investigating and resolving issues in a timely manner
* Working collaboratively with internal teams to ensure a high level of service delivery
* Maintaining compliance with company policies and data protection standards
________________________________________
About You
* Previous customer service experience is essential
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and manage workload effectively
* Excellent attention to detail and problem-solving ability
* Confident using computer systems and CRM platforms
* A positive, proactive, and team-focused attitude
________________________________________
What's on Offer
* Competitive hourly rate of £14.50
* Monday to Friday working hours (no weekends)
* Central Manchester location with excellent transport links
* Opportunity for contract extension based on performance
________________________________________
If you're available to start on 1st June and are looking for your next customer service role, we'd love to hear from you. Apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Salary description
£14.51 - £14.51 per hour