Role: Sales Support
Location: Runcorn/Hybrid
Contract Type – Permanent, Full time
Working Hours : 37.5 hours per week - Monday to Friday 9am - 5:30pm
Salary - £27,000-£30,000
Restore Technology is the UK’s largest provider of IT lifecycle services, supporting businesses with secure, compliant and sustainable technology solutions. As part of Restore plc, we help organisations manage their IT assets responsibly, protect data and deliver efficient services across deployment, management, reuse, recycling and decommissioning.
We are looking for a Sales Support colleague to join our Partner Sales team in Runcorn. This role will provide essential administration and customer support to the sales function, helping to develop business opportunities, maintain accurate records and ensure customers receive a professional and responsive service. You will play an important part in supporting sales colleagues, managing smaller opportunities and helping projects progress smoothly across the business.
Duties & responsibilities
Provide day-to-day administration and sales support to the Partner Sales team
Act as an alternative point of contact for customers, handling telephone and email enquiries professionally
Liaise with customers and internal teams, including Service, Project Delivery and Operations, to support customer requirements
Create and send accurate quotations, proposals and simple scope of works documents
Process orders in a timely manner and ensure customer job files contain the correct documentation
Update internal systems and CRM records accurately, maintaining clear records and audit trails
Support sales colleagues with weekly forecasting, order reconciliation and reporting activity
Take ownership of smaller opportunities and projects, ensuring they are progressed effectively and customers are kept informedAbout you
Previous experience in a sales support, customer service or administration role
Confident communicator with a professional telephone manner and strong relationship-building skills
Highly organised with excellent attention to detail and accurate record keeping
Able to prioritise, meet deadlines and manage multiple tasks in a busy environment
Good working knowledge of Microsoft Office and CRM systems, with the ability to learn new systems quicklyWhat We Offer You
Restore offers a wide range of benefits to our employees such as:
Life assurance
Annual leave entitlement (starting with 20 – 25 days + bank holidays)
Contributory pension scheme
Share save scheme
Paid volunteer day
Long service recognition
Eyecare voucher
Retail discounts
Family leave
Employee assistance programmeAt Restore Technology, we value innovation, teamwork, and personal development. You will join a supportive team where your contributions will have a tangible impact.
About The Company
Restore Commitment to Disability Confidence
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form.
As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so
Salary description
£27000.00 - £30000.00 per year